EnAI

EnAI

Golden Owl Corporation
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About

ÉN AI is a web-based AI knowledge assistant that helps organizations find answers in internal information. Administrators can add PDF, DOCX, XLSX, CSV and TXT files, connect selected Google Drive folders, or index website content from a URL or sitemap. Users ask questions in natural language and receive answers with source citations on every answer. Features include OCR for scanned PDFs, automatic content re-syncing, document categories and user-based access restrictions. Administrators can set up separate AI agents for teams such as HR, Sales and onboarding, each limited to its own categories, and embed a branded chat widget on an approved website domain. Other capabilities include a Local AI option for running a model on the customer's server, chat history, and reports on time saved, top questions and knowledge gaps. ÉN AI supports Vietnamese and English.

About

Twig semantically analyzes your documentation, knowledge bases, and past support tickets. Answering complex customer questions and reducing costs by 30%. AI models are trained on publicly available data. Increase productivity and reduce variance in support quality. Twig is an AI layer that works on top of your existing customer support applications. Twig helps your support agents respond quickly to customers with better responses. We use the latest AI has to offer to make every support agent a superstar. AI scans through all your documentation, knowledge bases, support tickets, etc to provide a recommended response. Citations help you know that the response is accurate and increases trust. AI betters itself by learning from your agents. Improving agent productivity and keeping high-quality CSAT is critical to every CX organization. Brings higher minimum standards on response quality and helps agents notice potential risks in responses.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies with 50–300 employees, especially HR, Operations, and Customer Support teams that need fast answers from internal documents.

Audience

Businesses and support agents seeking a tool to manage documentation, knowledge bases, and support tickets

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Golden Owl Corporation
Founded: 2023
Vietnam
enai.vn/en

Company Information

Twig
United States
www.twig.so/

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Categories

AI Knowledge Base Supported

Categories

Integrations

AI Agents Directory Not Supported
Dash Not Supported
Docusaurus Not Supported
Docz Not Supported
Dropbox Paper Not Supported
Eclipse PHP Not Supported
FuelPHP Not Supported
GitBook Not Supported
GitHub Not Supported
Google Chrome Not Supported
Google Drive Supported
Salesforce Not Supported
ServiceNow Not Supported
Zendesk Not Supported

Integrations

AI Agents Directory Supported
Dash Supported
Docusaurus Supported
Docz Supported
Dropbox Paper Supported
Eclipse PHP Supported
FuelPHP Supported
GitBook Supported
GitHub Supported
Google Chrome Supported
Google Drive Not Supported
Salesforce Supported
ServiceNow Supported
Zendesk Supported
Claim EnAI and update features and information
Claim EnAI and update features and information
Claim Twig and update features and information
Claim Twig and update features and information