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About

People want to talk to people, not marketing blasts. Emotive enables eCommerce businesses to scale 1:1 relationships with every customer through conversational texting. Emotive is the world’s first and only human-to-human marketing platform. Your shoppers don’t want more marketing automation. They have questions and just want a real salesperson to help them find the perfect product. We have a real team of people texting your website leads, optimizing for conversions (and trust). People want to talk to people, not bots or marketing blasts. Set up campaigns, let human-verified AI do the rest. Our secret: real humans with AI superpowers. Proprietary technology enables our sales agents to answer questions, offer deals, and drive conversions at lightning speeds. Track sales and pull data from your eCommerce platform (Shopify, Magento, BigCommerce, etc). Send one off conversations to your customer service portal (Zendesk, Gorgias, Slack, etc.)

About

Mass texting made easy. Have conversations with individual customers or send out a text to thousands at once. SimpleTexting gives you everything you need to engage your audience using SMS. Trusted by Fortune 500 companies and small businesses alike, SimpleTexting’s intuitive platform makes text marketing accessible to anyone. Send bulk messages, conduct polls, provide customer service, create automated drip campaigns and more. With flexible pricing plans and powerful features, SimpleTexting grows with you. And with an app available for iOS and Android, you can even manage your efforts from anywhere.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies that want a powerful SMS marketing solution

Audience

Businesses and organizations of all types and sizes

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$29.00/month
Starts at $29/month for 500 credits
Save 20% with an annual plan
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 1.0 / 5
ease 2.0 / 5
features 2.5 / 5
design 3.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 4.9 / 5
ease 4.7 / 5
features 4.6 / 5
design 4.8 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • Nothing i didn't like anything. Although the website is easy to use there are a lot of hidden stuff you cant easily find.
  • In the beginning, I really like the team that we were working with, and felt that they truly cared about my brand and bringing something to the table with SMS messaging. They had an ROI guarantee that was a great hook.

Cons

  • Bad customer service they take days to respond to you.
  • It was all downhill from there. After about a year on the platform, our attentive team was replaced by one who really could care less. They seemed hyper focused on getting us to send as many text messages as possible without regard for whether it would bring a return on the very high cost of sending so many messages. I also found out that they took our entire previous SMS list of 17,000 people and uploaded it to our Emotive account , including those who had opted out. Also, whatever you do, do not give them your credit card. And thousands of dollars with or without your consent.

Pros & Cons from Real Users

Pros

  • I loved how easy to use the software is. It's simple, friendly to look at, and effective. Also, the user interface is very easy to navigate. The responding on texts is easy to use, and great that it comes with Mobile App.
  • SMS marketing is a way of marketing that never gets old. Using Simple texting I reach customers and leads directly on their uncrowded inbox. It works pretty great for regular marketing. You can also send transaction or promotional messages.
  • Simple Texting is a well-known SMS marketing platform. - It gives the best auto personalized SMS. (Custom field option) - The auto-responder SMS is my favorite. - User interest tracking using its analytics.
  • SimpleTexting gives you a traditional but effective way to reach customers with your business marketing campaign or for promotional. The setup was hassle-free. I liked its ability to send personalized texts without writing each time. The insights are decent.
  • I liked its integration with Hubspot, to send SMS with integrated manageable CRM. Bulk SMS marketing can be possible on SmartTexting platform. Also helpful in helpdesk to give a regular update on their tickets.

Cons

  • I really wish that this had some analytics, where I could see what campaigns got the most frequent and rapid responses.
  • No cons. In my moderate usage Simple texting does well.
  • Not at all. I'm impressed with this tool, never experienced problems.
  • In my campaign usage, it gives me a good response.
  • No cons, it does SMS marketing job excellently.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Emotive
Founded: 2018
United States
emotive.io

Company Information

Sinch
Founded: 2008
Sweden
simpletexting.com

Alternatives

Community.com

Community.com

Community

Alternatives

Attentive

Attentive

Attentive Mobile

Categories

Bulk SMS Supported
SMS Marketing Supported

Categories

Bulk SMS Supported
Communications Supported
Mobile Marketing Supported
Polling Supported
SMS Marketing Supported
SMS Survey Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Mobile Marketing Features

Channel Attribution Not Supported
Contextual Targeting Not Supported
Coupons Not Supported
Email Marketing Not Supported
Engagement Monitoring Not Supported
In-App Marketing Not Supported
Location-Based Marketing Not Supported
Push Notifications Supported
Text Messaging Supported
Text-to-Win Supported

Polling Features

Data Analysis Tools Supported
Email Distribution Not Supported
Feedback Collection Supported
Live Results Tracking Not Supported
Multiple Question Types Supported
Online Polling Not Supported
Phone Polling Not Supported
Presentation Tools Not Supported
Q & A Not Supported
Skip Logic Not Supported
SMS Polling Supported
Supports Audio / Images / Video Not Supported

Integrations

Axis LMS Supported
Mailchimp Supported
Zapier Supported
BDOW! Supported
BigCommerce Supported
Commerce7 Not Supported
Google Calendar Not Supported
Integrately Not Supported
Justuno Supported
Kustomer Supported
OptiMonk Supported
Privy Supported
Raklet Not Supported
Wisepops Supported
Wufoo Not Supported
Zaius Supported
Zendesk Supported
Zenkit To Do Not Supported
bLoyal Not Supported

Integrations

Axis LMS Supported
Mailchimp Supported
Zapier Supported
BDOW! Not Supported
BigCommerce Not Supported
Commerce7 Supported
Google Calendar Supported
Integrately Supported
Justuno Not Supported
Kustomer Not Supported
OptiMonk Not Supported
Privy Not Supported
Raklet Supported
Wisepops Not Supported
Wufoo Supported
Zaius Not Supported
Zendesk Not Supported
Zenkit To Do Supported
bLoyal Supported
Claim Emotive and update features and information
Claim Emotive and update features and information
Claim SimpleTexting and update features and information
Claim SimpleTexting and update features and information