Emitrr

Emitrr

5.0 out of 5 stars
Emitrr KeyReply

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Emitrr:

About

Emitrr is a human-like smart receptionist for small businesses. With Emitrr, business owners don’t have to worry about missing customer calls and can focus on their business growth, while Emitrr handles customer queries like booking appointments, quotes, FAQs, and more. A smarter phone system that integrates with your EHR/CRM, resulting in real-time conversion metrics, reduced average handling time with screen pop, and more! Convert customers with web chat that continues the conversation on text, so your patients never have to wait on the web. Most small businesses spend a lot of dollars on building a website, advertising, SEO, and other forms of marketing. In addition, small businesses work very hard to channel these customers to the website and more than a quarter of these web visitors never get converted. Your customers are not tied to a live chat on the web. Convert customers even when they walk away from the web.
KeyReply:

About

KeyReply’s conversational agent is an industry defining patient engagement orchestrator, designed to be a patient’s personal guide in their healthcare journey. Patients who use KeyReply's conversational agent have a better experience, are more engaged and have an increased brand preference for their healthcare institution. No longer do you have to choose between scaling operations and cutting costs. Our clients see 17% reduction in cost while growing capacity. To future proof your investments, a patient engagement orchestrator needs to be at the centre of your digital transformation initiatives. KeyReply is leading the industry in this area. What happens if the conversational AI company you are working with refuses to add a certain workflow or functionality? What if their investors stop subsidizing their salaries and their prices skyrocket? Worse, what if their investors stop supporting them and they need to shut shop?
Emitrr:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
KeyReply:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Emitrr:

Audience

Customer interaction and engagement software for local businesses
KeyReply:

Audience

Healthcare providers and clinical professionals looking for a clinical data management system solution for their practice needs
Emitrr:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
KeyReply:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Emitrr:

API

Offers API Not Supported
KeyReply:

API

Offers API Not Supported
Emitrr:

Screenshots and Videos

KeyReply:

Screenshots and Videos

Emitrr:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
KeyReply:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Emitrr:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
KeyReply:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Emitrr:

Pros & Cons from Real Users

Pros

  • It does a great job at automating various tasks at my office like Follow ups, Review requests, Marketing campaigns, reactivating past customers. My online reputation has seen a major improvement in the last 3 months.

Cons

  • whatever issues i have faced on the product have been resolved by the Emitrr team in less than 30 minutes.
Emitrr:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
KeyReply:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Emitrr:

Company Information

Emitrr
Founded: 2019
United States
emitrr.com
KeyReply:

Company Information

KeyReply
Founded: 2014
Singapore
keyreply.com
Emitrr:

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Emitrr:

Categories

Business VoIP Supported
Conversational AI Supported
Customer Service Supported
Dental Supported
Patient Engagement Supported
Review Management Supported
SMS Marketing Supported
Telephony Supported
KeyReply:

Categories

Emitrr:

Conversational AI Features

Code-free Development Not Supported
Contextual Guidance Not Supported
For Developers Not Supported
Intent Recognition Not Supported
Multi-Languages Not Supported
Omni-Channel Supported
On-Screen Chats Not Supported
Pre-configured Bot Not Supported
Reusable Components Not Supported
Sentiment Analysis Not Supported
Speech Recognition Not Supported
Speech Synthesis Not Supported
Virtual Assistant Supported

Patient Engagement Features

Appointment Scheduling Supported
Care Planning Not Supported
Collaboration Not Supported
Messaging Not Supported
Mobile Access Supported
Patient Education Not Supported
Patient Portal Not Supported
Personal Health Record Not Supported
Progress Tracking Supported
Self Management Not Supported

Business VoIP Features

Call Parking Not Supported
Call Recording Supported
Contact Management Supported
Encryption Not Supported
IVR / Voice Recognition Supported
Ring Groups Not Supported
SIP Trunking Not Supported
Unified Communications Not Supported
Voice Quality Enhancement Not Supported

Customer Experience Features

Action Management Not Supported
Analytics Not Supported
Customer Segmentation Supported
Dashboard Not Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Supported
Call Center Management Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Supported
Virtual Assistant Supported
Workflow Management Not Supported

Dental Features

Appointment Management Supported
Appointment Reminders Not Supported
Claims Management Not Supported
Clinical Charting Not Supported
Imaging Not Supported
Inventory Management Supported
Patient Account Management Not Supported
Patient Billing Not Supported
Patient Records Management Not Supported
Treatment Planning Not Supported

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Not Supported
Social Media Metrics Not Supported
Social Media Monitoring Supported
White Label Not Supported

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Not Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Not Supported
Social Sharing Supported
White Label Not Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Not Supported
Mobile Keywords Not Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Not Supported
IVR / Voice Recognition Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Not Supported
VoIP Supported
Emitrr:

Integrations

Axis LMS Supported
DentiMax Supported
Dentrix Supported
EagleSoft Supported
athenahealth Population Health Supported
eClinicalWorks Supported
KeyReply:

Integrations

Axis LMS Not Supported
DentiMax Not Supported
Dentrix Not Supported
EagleSoft Not Supported
athenahealth Population Health Not Supported
eClinicalWorks Not Supported
Emitrr:
Claim Emitrr and update features and information
Claim Emitrr and update features and information
KeyReply:
Claim KeyReply and update features and information
Claim KeyReply and update features and information