Emerald

Emerald

ISO Travel Solutions
TravelBox

TravelBox

CodeGen
+
+

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About

Manage your campaigns comprehensively - CRM for the tourism industry with comprehensive campaign management - for better processes, lower costs, and more satisfied customers. Your customers are your potential. Analyze and control your customer relationships – from the initial contact through to bookings and the resulting classification up to customer feedback and follow-up bookings. With Emerald, ISO has developed a CRM system tailored specifically to the needs of the tourism market. Emerald supports the entire process of the tourism value chain – from initial travel advisories to follow-up to the customer getting back for arranging the next trip. And thanks to its modular design, Emerald can be adapted to meet any demand. Also available, iEmerald – the mobile CRM for your sales staff. Optimized business processes in the marketing, sales and service departments. Higher customer loyalty thanks to a better understanding the customers’ needs.

About

Future of travel and tourism industry depends on intuitive and intelligent technology to optimize business growth and brand loyalty through digital transformation. TravelBox™ travel software solution is a business transformation platform that focuses on creating unique touch points at all levels of the customer booking journey. TravelBox™, our flagship travel software solution will differentiate your product offering, enhance operations and augment service levels, to meet the demands of well-informed savvy travelers and holiday makers of tomorrow’s world. With 20 years of experience in the travel and tourism industry, providing high-performance solutions to some of the largest blue-chip companies in the travel and tourism sector, we are at the forefront of delivering value that can be quantified. Network with our technology specialists and discover ways TravelBox™ can transform your travel and tourism business. From travel technology consultancy, business mapping and analysis.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies and businesses searching for a solution to manage their campaigns comprehensively

Audience

Travel agencies interested in a software solution to manage their schedules, clients, addresses, payments and general operations

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$500.00/one-time/user
Pricing depends on number of users and on choosen modules
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Company Information

ISO Travel Solutions
Founded: 1979
Germany
www.isotravel.com/en/solutions/customer-relationship-management

Company Information

CodeGen
Founded: 1999
United Kingdom
www.codegen.co.uk

Alternatives

Alternatives

Goodwin

Goodwin

Goodwin Soft
Cangooroo Booking Engine

Cangooroo Booking Engine

Juniper (Cangooroo)

Categories

CRM Supported

Categories

Reservations Supported
Tour Operator Supported
Travel Agency Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Not Supported
Document Storage Not Supported
Email Marketing Supported
Internal Chat Integration Not Supported
Lead Scoring Not Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Not Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Not Supported

Reservations Features

Activities Booking Supported
Booking Notes Supported
CRM Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Tour Operator Features

Accommodation Booking Supported
Activities Booking Not Supported
Central Reservation System Supported
Coach Booking Not Supported
Custom Packages Supported
Customer Management Supported
GDS / OTA Integration Supported
Itinerary Creation Supported
Multi-Day Tours Not Supported
Payment Processing Supported
Price / Margin Management Supported
Promotions Management Supported
Quote Management Not Supported
Reservations Management Supported
Vendor Management Supported
Website Management Not Supported

Travel Agency Features

Central Reservation System Supported
Customer Database Supported
Flight Booking Supported
GDS / OTA Integration Supported
Itinerary Creation Supported
Marketing Management Supported
Payment Processing Supported
Promotions Management Supported
Quote Management Supported
Rental Car Reservations Supported
Single / Group Reservations Supported

Integrations

2Subscribe Supported
K.Explorer Not Supported
Microsoft Outlook Supported
Synergy DBL Not Supported

Integrations

2Subscribe Not Supported
K.Explorer Supported
Microsoft Outlook Not Supported
Synergy DBL Supported
Claim Emerald and update features and information
Claim Emerald and update features and information
Claim TravelBox and update features and information
Claim TravelBox and update features and information