Emerald

Emerald

ISO Travel Solutions
Toogo

Toogo

Toogonet
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+

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About

Manage your campaigns comprehensively - CRM for the tourism industry with comprehensive campaign management - for better processes, lower costs, and more satisfied customers. Your customers are your potential. Analyze and control your customer relationships – from the initial contact through to bookings and the resulting classification up to customer feedback and follow-up bookings. With Emerald, ISO has developed a CRM system tailored specifically to the needs of the tourism market. Emerald supports the entire process of the tourism value chain – from initial travel advisories to follow-up to the customer getting back for arranging the next trip. And thanks to its modular design, Emerald can be adapted to meet any demand. Also available, iEmerald – the mobile CRM for your sales staff. Optimized business processes in the marketing, sales and service departments. Higher customer loyalty thanks to a better understanding the customers’ needs.

About

SaaS solution designed for DMC, travel agencies and tour operators. TOOGO allows you to manage all your activity: trip building, quotes, CRM, groups management, bookings. logistics, finances, CMS, documents creation: quote, travelbook, roadbook, pricing, voucher, invoice, registration form, booking, payment, credit note TOOGO is the fruit of the unusual combination of years of experience in the tourism trade. It is designed by and for tourism professionnals.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies and businesses searching for a solution to manage their campaigns comprehensively

Audience

Destination Management Companies, Tour Operators and Travel Agencies realizing tailor-made and on-demand tourism.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$500.00/one-time/user
Pricing depends on number of users and on choosen modules
Free Version Not Supported
Free Trial Supported

Pricing

$150/month/user
Rates include
- first 3 months free, for the entry of primary data, with daily dedicated help from our team
- daily application updates and maintenance
- number of quotation and website language: 1
- number of operated countries: 1 for DMC – 80 for TO
- interface available in: english, french or spanish
- user manuals in english, french or spanish
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • fast quotes, up to date rates, overall vision of my finances, integration with my website, the fact that we all use the same online system that is always up to date for everybody, the vision on my field operations in real time

Cons

  • like for all software: you have to fill in all your data at first and that can be time consuming, there's no way around it

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

ISO Travel Solutions
Founded: 1979
Germany
www.isotravel.com/en/solutions/customer-relationship-management

Company Information

Toogonet
Founded: 2011
Portugal
www.toogonet.com

Alternatives

Alternatives

MYT SaaS

MYT SaaS

Manage Your Trip
Comingo

Comingo

Peleg
Cangooroo Booking Engine

Cangooroo Booking Engine

Juniper (Cangooroo)
TravelBox

TravelBox

CodeGen

Categories

CRM Supported

Categories

Tour Operator Supported
Travel Agency Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Not Supported
Document Storage Not Supported
Email Marketing Supported
Internal Chat Integration Not Supported
Lead Scoring Not Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Not Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Not Supported

Tour Operator Features

Accommodation Booking Not Supported
Activities Booking Not Supported
Central Reservation System Not Supported
Coach Booking Not Supported
Custom Packages Supported
Customer Management Supported
GDS / OTA Integration Not Supported
Itinerary Creation Supported
Multi-Day Tours Not Supported
Payment Processing Not Supported
Price / Margin Management Supported
Promotions Management Not Supported
Quote Management Supported
Reservations Management Supported
Vendor Management Not Supported
Website Management Not Supported

Travel Agency Features

Central Reservation System Not Supported
Customer Database Supported
Flight Booking Not Supported
GDS / OTA Integration Not Supported
Itinerary Creation Supported
Marketing Management Supported
Payment Processing Not Supported
Promotions Management Supported
Quote Management Supported
Rental Car Reservations Not Supported
Single / Group Reservations Supported

Integrations

2Subscribe Supported
Microsoft Outlook Supported

Integrations

2Subscribe Not Supported
Microsoft Outlook Not Supported
Claim Emerald and update features and information
Claim Emerald and update features and information
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