EmeraldISO Travel Solutions
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Related Products
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About
Manage your campaigns comprehensively - CRM for the tourism industry with comprehensive campaign management - for better processes, lower costs, and more satisfied customers. Your customers are your potential. Analyze and control your customer relationships – from the initial contact through to bookings and the resulting classification up to customer feedback and follow-up bookings. With Emerald, ISO has developed a CRM system tailored specifically to the needs of the tourism market. Emerald supports the entire process of the tourism value chain – from initial travel advisories to follow-up to the customer getting back for arranging the next trip. And thanks to its modular design, Emerald can be adapted to meet any demand. Also available, iEmerald – the mobile CRM for your sales staff. Optimized business processes in the marketing, sales and service departments. Higher customer loyalty thanks to a better understanding the customers’ needs.
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About
Tide Software offers a next-generation, end-to-end travel technology platform that unifies and automates the daily operations of travel and tourism businesses by integrating core systems like enterprise resource planning, content management, product information management (PIM), customer relations management, document management, and an API hub into a single modular web-based solution designed to drive digital transformation in the travel sector. It enables real-time search and booking through a customizable website and headless CMS, supports dynamic packaging across multiple brands and languages, and aggregates external supplier inventories while handling complex pricing, margin calculation, and multi-currency exchange. Tide automates business processes such as quote and reservation management, communications, workflow scheduling, customer and supplier interactions, and operational bookkeeping with full accounting integration.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies and businesses searching for a solution to manage their campaigns comprehensively
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Audience
Travel agencies, tour operators, online travel providers, and travel tech teams who need an all-in-one cloud platform to manage bookings, customer relationships, and operations with automation and real-time insights
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$500.00/one-time/user
Pricing depends on number of users and on choosen modules
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationISO Travel Solutions
Founded: 1979
Germany
www.isotravel.com/en/solutions/customer-relationship-management
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Company InformationTide
Founded: 2020
Belgium
tidesoftware.be/
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Categories |
Categories |
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CRM Features
Calendar/Reminder System
Supported
Call Logging
Not Supported
Document Storage
Not Supported
Email Marketing
Supported
Internal Chat Integration
Not Supported
Lead Scoring
Not Supported
Marketing Automation Integration
Supported
Mobile Access
Supported
Quotes / Proposals
Not Supported
Segmentation
Supported
Social Media Integration
Supported
Task Management
Supported
Territory Management
Not Supported
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Integrations
2Subscribe
Supported
Adobe InDesign
Not Supported
Amadeus Central Reservations System (CRS)
Not Supported
GIATA
Not Supported
Microsoft Outlook
Supported
Tourplan
Not Supported
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Integrations
2Subscribe
Not Supported
Adobe InDesign
Supported
Amadeus Central Reservations System (CRS)
Supported
GIATA
Supported
Microsoft Outlook
Not Supported
Tourplan
Supported
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