EmeraldISO Travel Solutions
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Related Products
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About
Manage your campaigns comprehensively - CRM for the tourism industry with comprehensive campaign management - for better processes, lower costs, and more satisfied customers. Your customers are your potential. Analyze and control your customer relationships – from the initial contact through to bookings and the resulting classification up to customer feedback and follow-up bookings. With Emerald, ISO has developed a CRM system tailored specifically to the needs of the tourism market. Emerald supports the entire process of the tourism value chain – from initial travel advisories to follow-up to the customer getting back for arranging the next trip. And thanks to its modular design, Emerald can be adapted to meet any demand. Also available, iEmerald – the mobile CRM for your sales staff. Optimized business processes in the marketing, sales and service departments. Higher customer loyalty thanks to a better understanding the customers’ needs.
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About
Tide Software offers a next-generation, end-to-end travel technology platform that unifies and automates the daily operations of travel and tourism businesses by integrating core systems like enterprise resource planning, content management, product information management (PIM), customer relations management, document management, and an API hub into a single modular web-based solution designed to drive digital transformation in the travel sector. It enables real-time search and booking through a customizable website and headless CMS, supports dynamic packaging across multiple brands and languages, and aggregates external supplier inventories while handling complex pricing, margin calculation, and multi-currency exchange. Tide automates business processes such as quote and reservation management, communications, workflow scheduling, customer and supplier interactions, and operational bookkeeping with full accounting integration.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies and businesses searching for a solution to manage their campaigns comprehensively
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Audience
Travel agencies, tour operators, online travel providers, and travel tech teams who need an all-in-one cloud platform to manage bookings, customer relationships, and operations with automation and real-time insights
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$500.00/one-time/user
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationISO Travel Solutions
Founded: 1979
Germany
www.isotravel.com/en/solutions/customer-relationship-management
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Company InformationTide
Founded: 2020
Belgium
tidesoftware.be/
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Categories |
Categories |
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CRM Features
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
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Integrations
2Subscribe
Adobe InDesign
Amadeus Central Reservations System (CRS)
GIATA
Microsoft Outlook
Tourplan
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Integrations
2Subscribe
Adobe InDesign
Amadeus Central Reservations System (CRS)
GIATA
Microsoft Outlook
Tourplan
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