Emerald

Emerald

ISO Travel Solutions
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About

Manage your campaigns comprehensively - CRM for the tourism industry with comprehensive campaign management - for better processes, lower costs, and more satisfied customers. Your customers are your potential. Analyze and control your customer relationships – from the initial contact through to bookings and the resulting classification up to customer feedback and follow-up bookings. With Emerald, ISO has developed a CRM system tailored specifically to the needs of the tourism market. Emerald supports the entire process of the tourism value chain – from initial travel advisories to follow-up to the customer getting back for arranging the next trip. And thanks to its modular design, Emerald can be adapted to meet any demand. Also available, iEmerald – the mobile CRM for your sales staff. Optimized business processes in the marketing, sales and service departments. Higher customer loyalty thanks to a better understanding the customers’ needs.

About

Tide Software offers a next-generation, end-to-end travel technology platform that unifies and automates the daily operations of travel and tourism businesses by integrating core systems like enterprise resource planning, content management, product information management (PIM), customer relations management, document management, and an API hub into a single modular web-based solution designed to drive digital transformation in the travel sector. It enables real-time search and booking through a customizable website and headless CMS, supports dynamic packaging across multiple brands and languages, and aggregates external supplier inventories while handling complex pricing, margin calculation, and multi-currency exchange. Tide automates business processes such as quote and reservation management, communications, workflow scheduling, customer and supplier interactions, and operational bookkeeping with full accounting integration.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies and businesses searching for a solution to manage their campaigns comprehensively

Audience

Travel agencies, tour operators, online travel providers, and travel tech teams who need an all-in-one cloud platform to manage bookings, customer relationships, and operations with automation and real-time insights

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$500.00/one-time/user
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ISO Travel Solutions
Founded: 1979
Germany
www.isotravel.com/en/solutions/customer-relationship-management

Company Information

Tide
Founded: 2020
Belgium
tidesoftware.be/

Alternatives

Alternatives

TOWeRS

TOWeRS

NetStorming

Categories

CRM

Categories

CRM Features

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Integrations

2Subscribe
Adobe InDesign
Amadeus Central Reservations System (CRS)
GIATA
Microsoft Outlook
Tourplan

Integrations

2Subscribe
Adobe InDesign
Amadeus Central Reservations System (CRS)
GIATA
Microsoft Outlook
Tourplan
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