Emerald

Emerald

ISO Travel Solutions
TOWeRS

TOWeRS

NetStorming
+
+

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About

Manage your campaigns comprehensively - CRM for the tourism industry with comprehensive campaign management - for better processes, lower costs, and more satisfied customers. Your customers are your potential. Analyze and control your customer relationships – from the initial contact through to bookings and the resulting classification up to customer feedback and follow-up bookings. With Emerald, ISO has developed a CRM system tailored specifically to the needs of the tourism market. Emerald supports the entire process of the tourism value chain – from initial travel advisories to follow-up to the customer getting back for arranging the next trip. And thanks to its modular design, Emerald can be adapted to meet any demand. Also available, iEmerald – the mobile CRM for your sales staff. Optimized business processes in the marketing, sales and service departments. Higher customer loyalty thanks to a better understanding the customers’ needs.

About

TOWeRS is the right online booking engine for tour operators, travel agencies and DMCs. The acronym TOWeRS stands for Tour Operator Web Reservation System: it is an online booking software specifically designed for travel companies, especially tour operators, travel agencies and destination management companies (DMCs) who want to buy and sell tourism products or services, managing their travel business with success. Expand product offers with third-party suppliers (via XML connection and/or channel manager). Increase sale channels and sell products on B2B/B2C portals, affiliate sites through white-label interfaces and XML connections. Save time and reduce costs with highly automated system management. Monitor your business performance through insightful reports. Integrate the booking engine with third-party software (e.g. accounting, payment systems or CRM).

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies and businesses searching for a solution to manage their campaigns comprehensively

Audience

Tour operators and companies seeking an online booking engine solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$500.00/one-time/user
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ISO Travel Solutions
Founded: 1979
Germany
www.isotravel.com/en/solutions/customer-relationship-management

Company Information

NetStorming
Founded: 2004
Italy
www.netstorming.net/en/products/booking-engine-towers/

Alternatives

Alternatives

DaVinci

DaVinci

Bewotec
Comingo

Comingo

Peleg
RezG-Package

RezG-Package

Rezgateway

Categories

CRM

Categories

CRM Features

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Tour Operator Features

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

Integrations

2Subscribe
Microsoft Outlook

Integrations

2Subscribe
Microsoft Outlook
Claim Emerald and update features and information
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Claim TOWeRS and update features and information