Emerald

Emerald

ISO Travel Solutions
RTBS

RTBS

Whyte Waters Group
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About

Manage your campaigns comprehensively - CRM for the tourism industry with comprehensive campaign management - for better processes, lower costs, and more satisfied customers. Your customers are your potential. Analyze and control your customer relationships – from the initial contact through to bookings and the resulting classification up to customer feedback and follow-up bookings. With Emerald, ISO has developed a CRM system tailored specifically to the needs of the tourism market. Emerald supports the entire process of the tourism value chain – from initial travel advisories to follow-up to the customer getting back for arranging the next trip. And thanks to its modular design, Emerald can be adapted to meet any demand. Also available, iEmerald – the mobile CRM for your sales staff. Optimized business processes in the marketing, sales and service departments. Higher customer loyalty thanks to a better understanding the customers’ needs.

About

Renowned for easy operation and comprehensive functionality, RTBS was designed by people who know tourism marketing, to take the best of New Zealand tourism technology to the world. For the past 20 years, RTBS has been supporting the growing needs of activity operators all over New Zealand. For operators that are new in the market or simply thinking of changing your existing booking process, book a free RTBS consultation with one of our experienced staff today, who can thoroughly review your business to point you towards the best step forward in getting your business live. Whether you already have a great website or just starting out, RTBS has the tools to get bookings online for your activity product. Get a Book Now button, run custom manifests, manage your inventory cut out admin work and all things you need to run your activity business. RTBS is a web based booking system that can be accessed anytime, anywhere on a desktop computer, tablet or smartphone.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies and businesses searching for a solution to manage their campaigns comprehensively

Audience

Companies searching for a solution to manage and improve their operations

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$500.00/one-time/user
Pricing depends on number of users and on choosen modules
Free Version Not Supported
Free Trial Supported

Pricing

$14.00/month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

ISO Travel Solutions
Founded: 1979
Germany
www.isotravel.com/en/solutions/customer-relationship-management

Company Information

Whyte Waters Group
Founded: 1995
New Zealand
www.rtbsbooking.com

Alternatives

Alternatives

TravelBox

TravelBox

CodeGen
Zaui

Zaui

Zaui Software

Categories

CRM Supported

Categories

Reservations Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Not Supported
Document Storage Not Supported
Email Marketing Supported
Internal Chat Integration Not Supported
Lead Scoring Not Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Not Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Not Supported

Reservations Features

Activities Booking Supported
Booking Notes Supported
CRM Not Supported
Customer Support Supported
Group Reservations Supported
Guest Management Not Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Integrations

2Subscribe Supported
Microsoft Outlook Supported
Wherewolf Not Supported

Integrations

2Subscribe Not Supported
Microsoft Outlook Not Supported
Wherewolf Supported
Claim Emerald and update features and information
Claim Emerald and update features and information
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Claim RTBS and update features and information