Ember

Ember

EMBER Origin
Ember

Ember

Kanerika
+
+

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About

Ember is a web-based AI business assistant for entrepreneurs, founders and small teams. It brings together AI agents, company context and connected applications to help users plan and carry out work across business strategy, fundraising, sales, content creation and operations. Users can work with business documents and use guided workflows for tasks such as preparing plans, researching leads and developing sales or marketing materials. Ember is designed to support day-to-day business decisions and execution in one workspace, helping teams organize priorities and move from planning to action. Its capabilities span several business functions rather than a single specialist workflow, making it relevant to early-stage ventures and small businesses seeking AI support for common planning, growth and operational activities.

About

Ember is an AI customer service agent from Kanerika. It connects to your existing helpdesk and knowledge base, including Zendesk, through secure API integrations, with no platform migration. Incoming queries from email and chat are classified by topic, intent, and urgency. Ember drafts context-aware responses from your knowledge base and past ticket history. High-confidence queries resolve automatically. Complex or sensitive ones are routed to the right human specialist with the full conversation attached. Each resolved query becomes a structured summary, so response times and trends show up in reporting. Ember deploys within your own infrastructure, keeping customer data inside your environment. Your team sets the escalation paths, confidence thresholds, and auto-resolve rules.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

entrepreneurs, founders, small business teams

Audience

Customer service and support teams at enterprises with high query volumes, including banking and finance, pharma, healthcare, insurance, manufacturing, automotive, retail, and logistics.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$0/month
The Free plan costs $0/month and includes 1,000 signup credits, plus 150 refresh credits per day, capped at 1,500 per month. Paid plans start at $16/month for Starter, $33/month for Pro, and $129/month for Max. Prices exclude tax; applicable taxes are added at checkout.
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

EMBER Origin
Founded: 2025
France
ember.do/en

Company Information

Kanerika
Founded: 2015
United States
kanerika.com

Alternatives

Alternatives

Ember

Ember

Kanerika
Ember

Ember

EMBER Origin

Categories

AI Agents Supported

Categories

Integrations

No info available.

Integrations

No info available.
Claim Ember and update features and information
Claim Ember and update features and information
Claim Ember and update features and information
Claim Ember and update features and information