Emailgistics

Emailgistics

5.0 out of 5 stars
Emailgistics Smart Inbox AI

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Emailgistics:

About

Emailgistics is a team inbox management solution for Microsoft Office 365. Powerful workflow and analytics features improve team productivity and decision making. Plus, with Emailgistics you continue working in Outlook as your email never leaves Office 365. Route emails efficiently and keep agents focused on their assignments. Redirect time and energy away from manually assigning emails to actually answering them. Tracking to ensure your team replies to customers accurately and promptly. Automated message assignment and workflow rules will route hundreds of emails to the right team members in seconds. Individual agent folders appear within Outlook, helping to ensure your team never misses or duplicates efforts on an email. Prevent emails from falling through the cracks. Receive notifications before emails are at risk of falling behind team standards.
Smart Inbox AI:

About

Smart Inbox is an email management solution is built to help individuals and businesses streamline their email workflows by organizing, prioritizing, and automating responses with the power of AI. The solution offers intelligent email organization, automatically categorizing incoming emails based on content, sender, or urgency, ensuring you never lose track of important messages. AI-powered prioritization highlights the most critical emails, enabling you to focus on what matters most. With customizable rules and filters, you can tailor the system to your unique needs. Automation is at the heart of this solution, enabling you to set up auto-responses for routine inquiries. his drastically reduces response times and enhances your communication quality. Additional features include seamless integration with popular email clients, real-time notifications, collaboration tools for team inboxes, and insightful analytics to track and optimize your email management. Whether you’re a bu
Emailgistics:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Smart Inbox AI:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Emailgistics:

Audience

Businesses and teams that use Microsoft 365 shared inboxes in Outlook
Smart Inbox AI:

Audience

The users that can use this software are people who uses email as their main communication personally or for business purposes. Specifically, people who have to manage minimum of 100 emails in a month.
Emailgistics:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Smart Inbox AI:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
Emailgistics:

API

Offers API Not Supported
Smart Inbox AI:

API

Offers API Not Supported
Emailgistics:

Screenshots and Videos

Smart Inbox AI:

Screenshots and Videos

Emailgistics:

Pricing

$10 per user per month
Free Version Not Supported
Free Trial Supported
Smart Inbox AI:

Pricing

$10/email account/month
Our pricing is based on a subscription model tailored to the number of emails you need AI-analyzed each month. Choose the plan that best fits your needs, whether you manage a small volume of emails or handle large-scale communications. Each subscription level offers different tiers of email analysis, ensuring you get the right amount of AI support for your inbox. The more emails you analyze, the more cost-effective the plan becomes, giving you flexibility as your needs grow
Free Version Supported
Free Trial Supported
Emailgistics:

Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
Smart Inbox AI:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Emailgistics:

Pros & Cons from Real Users

Pros

  • With Emailgisitcs we can easily manage internal email inboxes to drive team productivity. Reports are robust and allow easy monitoring. Reply reminder alert to stay on time. Useful interactions to manage without switching to different tools.
  • #1- Works great for customer email support services. #2- Easy management for Microsoft 365 services. #3- Helps to collaborate and offers easy to assign emails #4- Useful insights to study business performance.

Cons

  • No cons, I will update if I face any bad experience.
  • #1- We had overall positive experiences with it.
Emailgistics:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Smart Inbox AI:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported
Emailgistics:

Company Information

Emailgistics
Founded: 2019
Canada
emailgistics.com
Smart Inbox AI:

Company Information

Smart Inbox AI
Founded: 2024
Japan
smartinbox.ai
Emailgistics:

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Smart Inbox AI:

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Emailgistics:
QuickFile365

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Smart Inbox AI:
Emailgistics:
Smart Inbox AI:
Emailgistics:

Categories

Customer Service Supported
Email Management Supported
Smart Inbox AI:

Categories

Email Management Supported
Emailgistics:

Email Management Features

Data Recovery Not Supported
Email Archiving Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Supported
Email Recall Not Supported
Queue Manager Supported
Response Management Supported
Routing Supported
Shared Inboxes Supported
Signature Management Supported
Spam Blocker Not Supported
Whitelisting / Blacklisting Not Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Supported
Knowledge Base Not Supported
Live Chat Not Supported
Performance Metrics Supported
Queue Management Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Supported
Smart Inbox AI:

Email Management Features

Data Recovery Not Supported
Email Archiving Not Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Supported
Email Recall Not Supported
Queue Manager Not Supported
Response Management Supported
Routing Not Supported
Shared Inboxes Not Supported
Signature Management Not Supported
Spam Blocker Not Supported
Whitelisting / Blacklisting Not Supported
Emailgistics:

Integrations

Gmail Not Supported
Microsoft 365 Supported
Microsoft Outlook Supported
Smart Inbox AI:

Integrations

Gmail Supported
Microsoft 365 Not Supported
Microsoft Outlook Not Supported
Emailgistics:
Claim Emailgistics and update features and information
Claim Emailgistics and update features and information
Smart Inbox AI:
Claim Smart Inbox AI and update features and information
Claim Smart Inbox AI and update features and information