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About

Emailgistics is a team inbox management solution for Microsoft Office 365. Powerful workflow and analytics features improve team productivity and decision making. Plus, with Emailgistics you continue working in Outlook as your email never leaves Office 365. Route emails efficiently and keep agents focused on their assignments. Redirect time and energy away from manually assigning emails to actually answering them. Tracking to ensure your team replies to customers accurately and promptly. Automated message assignment and workflow rules will route hundreds of emails to the right team members in seconds. Individual agent folders appear within Outlook, helping to ensure your team never misses or duplicates efforts on an email. Prevent emails from falling through the cracks. Receive notifications before emails are at risk of falling behind team standards.

About

Smart Inbox is an email management solution is built to help individuals and businesses streamline their email workflows by organizing, prioritizing, and automating responses with the power of AI. The solution offers intelligent email organization, automatically categorizing incoming emails based on content, sender, or urgency, ensuring you never lose track of important messages. AI-powered prioritization highlights the most critical emails, enabling you to focus on what matters most. With customizable rules and filters, you can tailor the system to your unique needs. Automation is at the heart of this solution, enabling you to set up auto-responses for routine inquiries. his drastically reduces response times and enhances your communication quality. Additional features include seamless integration with popular email clients, real-time notifications, collaboration tools for team inboxes, and insightful analytics to track and optimize your email management. Whether you’re a bu

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses and teams that use Microsoft 365 shared inboxes in Outlook

Audience

The users that can use this software are people who uses email as their main communication personally or for business purposes. Specifically, people who have to manage minimum of 100 emails in a month.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$10 per user per month
Free Version Not Supported
Free Trial Supported

Pricing

$10/email account/month
Our pricing is based on a subscription model tailored to the number of emails you need AI-analyzed each month. Choose the plan that best fits your needs, whether you manage a small volume of emails or handle large-scale communications. Each subscription level offers different tiers of email analysis, ensuring you get the right amount of AI support for your inbox. The more emails you analyze, the more cost-effective the plan becomes, giving you flexibility as your needs grow
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • With Emailgisitcs we can easily manage internal email inboxes to drive team productivity. Reports are robust and allow easy monitoring. Reply reminder alert to stay on time. Useful interactions to manage without switching to different tools.
  • #1- Works great for customer email support services. #2- Easy management for Microsoft 365 services. #3- Helps to collaborate and offers easy to assign emails #4- Useful insights to study business performance.

Cons

  • No cons, I will update if I face any bad experience.
  • #1- We had overall positive experiences with it.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Emailgistics
Founded: 2019
Canada
emailgistics.com

Company Information

Smart Inbox AI
Founded: 2024
Japan
smartinbox.ai

Alternatives

Alternatives

Notion Mail

Notion Mail

Notion
QuickFile365

QuickFile365

Standss (South Pacific) Limited

Categories

Customer Service Supported
Email Management Supported

Categories

Email Management Supported

Email Management Features

Data Recovery Not Supported
Email Archiving Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Supported
Email Recall Not Supported
Queue Manager Supported
Response Management Supported
Routing Supported
Shared Inboxes Supported
Signature Management Supported
Spam Blocker Not Supported
Whitelisting / Blacklisting Not Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Supported
Knowledge Base Not Supported
Live Chat Not Supported
Performance Metrics Supported
Queue Management Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Supported

Email Management Features

Data Recovery Not Supported
Email Archiving Not Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Supported
Email Recall Not Supported
Queue Manager Not Supported
Response Management Supported
Routing Not Supported
Shared Inboxes Not Supported
Signature Management Not Supported
Spam Blocker Not Supported
Whitelisting / Blacklisting Not Supported

Integrations

Gmail Not Supported
Microsoft 365 Supported
Microsoft Outlook Supported

Integrations

Gmail Supported
Microsoft 365 Not Supported
Microsoft Outlook Not Supported
Claim Emailgistics and update features and information
Claim Emailgistics and update features and information
Claim Smart Inbox AI and update features and information
Claim Smart Inbox AI and update features and information