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About

Emailgistics is a team inbox management solution for Microsoft Office 365. Powerful workflow and analytics features improve team productivity and decision making. Plus, with Emailgistics you continue working in Outlook as your email never leaves Office 365. Route emails efficiently and keep agents focused on their assignments. Redirect time and energy away from manually assigning emails to actually answering them. Tracking to ensure your team replies to customers accurately and promptly. Automated message assignment and workflow rules will route hundreds of emails to the right team members in seconds. Individual agent folders appear within Outlook, helping to ensure your team never misses or duplicates efforts on an email. Prevent emails from falling through the cracks. Receive notifications before emails are at risk of falling behind team standards.

About

Clean up your inbox today and keep it that way forever. SaneBox uses personalized algorithms to quickly learn your email habits and show your most important messages first while filtering out the noise. Best of all, it works wherever you check email, on all clients and devices. With glowing reviews from TechCrunch, Forbes, The New York Times, and emailers everywhere, you can rest assured that you will fall in love with email again. Sign up today and save $25 on any subscription!

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Businesses and teams that use Microsoft 365 shared inboxes in Outlook

Audience

Organize Your Inbox (and Never Waste Time on Email Again) With SaneBox.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$10 per user per month
Free Version Not Supported
Free Trial Supported

Pricing

$7 per user per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • With Emailgisitcs we can easily manage internal email inboxes to drive team productivity. Reports are robust and allow easy monitoring. Reply reminder alert to stay on time. Useful interactions to manage without switching to different tools.
  • #1- Works great for customer email support services. #2- Easy management for Microsoft 365 services. #3- Helps to collaborate and offers easy to assign emails #4- Useful insights to study business performance.

Cons

  • No cons, I will update if I face any bad experience.
  • #1- We had overall positive experiences with it.

Pros & Cons from Real Users

Pros

  • What I like about SaneBox is that it is a great organizational tool that can keep all my emails under control and give my routine more organization and cleanness. I feel like emails are something that can always feel too cluttered because of the amount of emails that I receive, so this is a great solution to help me have more control around it. -SaneBox creates different folders for the different types of emails that I receive and it adds them to my email account, sorting all my emails and leaving the important ones in my main inbox folder. This helps tremendously with focusing on what’s important and leaving the rest for when my workday is finished or when I am on my break. -What is great about this software is that it has really smart technology that tracks all my emails and analyzes what are important matters to me and tracks the rates of opened emails from my account, analyzing which ones should be put in the main inbox and which ones are added to the SaneBox folders. -I like that this software doesn’t require any installations for it to work on my mailbox and it works immediately as soon as it is set up. SaneBox also saves me a lot of time during my work days because it keeps me from wasting it checking every email and making sure that it is actually important or not, and it helps me focus on my main tasks during the day.
  • Simple to manage and use Makes email management simple Sort and filter mails Integrates with most mail services with ease
  • Easy to use Great customizability Filter important mails Sort mails One click unsubscribe feature Works with all email services Good privacy features

Cons

  • When I first started using SaneBox, I found that it didn’t sort some of my emails correctly even with their smart technology and I was ready to be disappointed with this solution. Then I discovered that I had to “train” the software for it to start recognizing more and more the prioritization of my emails by dragging them to the different folders that it creates and since I’ve done that, it has made an incredible difference in the way my emails are sorted and now the it works perfectly well and it balances all the emails I receive to keep my focus on the things that matter. I have also found that the price is quite elevated compared to other solutions and I would like to see more variety in the price ranges as well as the offered features on each plan.
  • Pricing can be made more affordable for such a basic tool.
  • Subscription based pricing can get expensive in long term usage.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Emailgistics
Founded: 2019
Canada
emailgistics.com

Company Information

SaneBox
Founded: 2010
United States
www.sanebox.com/sourceforge

Alternatives

Alternatives

Gmailytics

Gmailytics

The Chat Widget LLC
QuickFile365

QuickFile365

Standss (South Pacific) Limited

Categories

Customer Service Supported
Email Management Supported

Categories

Email Management Supported
Productivity Supported

Email Management Features

Data Recovery Not Supported
Email Archiving Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Supported
Email Recall Not Supported
Queue Manager Supported
Response Management Supported
Routing Supported
Shared Inboxes Supported
Signature Management Supported
Spam Blocker Not Supported
Whitelisting / Blacklisting Not Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Supported
Knowledge Base Not Supported
Live Chat Not Supported
Performance Metrics Supported
Queue Management Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Supported

Email Management Features

Data Recovery Not Supported
Email Archiving Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Supported
Email Recall Not Supported
Queue Manager Not Supported
Response Management Not Supported
Routing Not Supported
Shared Inboxes Not Supported
Signature Management Not Supported
Spam Blocker Not Supported
Whitelisting / Blacklisting Not Supported

Productivity Features

Collaboration Not Supported
Database Creation Not Supported
Document Creation Not Supported
File Sharing Not Supported
Notes Management Not Supported
Office Suite Not Supported
Presentation Tools Not Supported
Project Management Not Supported
Task Management Supported
Team Chat Not Supported

Integrations

Microsoft 365 Supported
Active Directory Not Supported
Desktop.com Not Supported
Gmail Not Supported
Google Workspace Not Supported
HCL Notes Not Supported
Microsoft Exchange Not Supported
Microsoft Outlook Supported
Salesforce Not Supported
iCloud Not Supported

Integrations

Microsoft 365 Supported
Active Directory Supported
Desktop.com Supported
Gmail Supported
Google Workspace Supported
HCL Notes Supported
Microsoft Exchange Supported
Microsoft Outlook Not Supported
Salesforce Supported
iCloud Supported
Claim Emailgistics and update features and information
Claim Emailgistics and update features and information
Claim SaneBox and update features and information
Claim SaneBox and update features and information