FileChimp

FileChimp

Latitude IT
+
+

Related Products

  • BrandMail
    331 Ratings
    Visit Website
  • CloudFiler
    24 Ratings
    Visit Website
  • Letsignit
    274 Ratings
    Visit Website
  • Proton Mail
    108,634 Ratings
    Visit Website
  • WiseStamp
    734 Ratings
    Visit Website
  • InboxAlly
    136 Ratings
    Visit Website
  • Bluepear
    67 Ratings
    Visit Website
  • Yoffix
    90 Ratings
    Visit Website
  • Fax.Cloud
    1 Rating
    Visit Website
  • Lawmatics
    300 Ratings
    Visit Website

About

Emailgistics is a team inbox management solution for Microsoft Office 365. Powerful workflow and analytics features improve team productivity and decision making. Plus, with Emailgistics you continue working in Outlook as your email never leaves Office 365. Route emails efficiently and keep agents focused on their assignments. Redirect time and energy away from manually assigning emails to actually answering them. Tracking to ensure your team replies to customers accurately and promptly. Automated message assignment and workflow rules will route hundreds of emails to the right team members in seconds. Individual agent folders appear within Outlook, helping to ensure your team never misses or duplicates efforts on an email. Prevent emails from falling through the cracks. Receive notifications before emails are at risk of falling behind team standards.

About

FileChimp makes it easy to automatically file emails from Outlook into relevant network folders, avoid duplication and share emails. Organise and keep a copy of filed emails in Outlook. With FileChimp you don't need to make new rules each time a new project or new client is added. FileChimp uses patterns to match each file name to the correct destination folder or sub folder. Using FileChimp you can also batch file emails or file selective emails to folders anywhere on the network. FileChimp can copy or move files or emails, delete filed emails or leave a copy of filed emails in Outlook. A Lawyer can use FileChimp to save emails into named client folders on the network. An Architect or Engineer can like to save emails into numbered project folders. A network administrator can auto save all emails to disk for disaster recovery. A user can use FileChimp to organise a download folder into different file types.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses and teams that use Microsoft 365 shared inboxes in Outlook

Audience

Organizations looking for an Email Management platform that provides backup and archives emails and documents into project folders

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$10 per user per month
Free Version Not Supported
Free Trial Supported

Pricing

$65 one-time payment
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • With Emailgisitcs we can easily manage internal email inboxes to drive team productivity. Reports are robust and allow easy monitoring. Reply reminder alert to stay on time. Useful interactions to manage without switching to different tools.
  • #1- Works great for customer email support services. #2- Easy management for Microsoft 365 services. #3- Helps to collaborate and offers easy to assign emails #4- Useful insights to study business performance.

Cons

  • No cons, I will update if I face any bad experience.
  • #1- We had overall positive experiences with it.

Pros & Cons from Real Users

Pros

  • When it works it works fine, but more often than not it does load in Outlook since Microsoft 360 updated Outlook.

Cons

  • Software needs constant reloading in Office 360 Outlook.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Emailgistics
Founded: 2019
Canada
emailgistics.com

Company Information

Latitude IT
Founded: 1997
United Kingdom
latitude-it.net

Alternatives

Alternatives

CloudFiler

CloudFiler

Dinamich Ltd
QuickFile365

QuickFile365

Standss (South Pacific) Limited
eFiler

eFiler

Irradiant Ltd.
QuickFile365

QuickFile365

Standss (South Pacific) Limited

Categories

Customer Service Supported
Email Management Supported

Categories

Email Management Supported

Email Management Features

Data Recovery Not Supported
Email Archiving Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Supported
Email Recall Not Supported
Queue Manager Supported
Response Management Supported
Routing Supported
Shared Inboxes Supported
Signature Management Supported
Spam Blocker Not Supported
Whitelisting / Blacklisting Not Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Supported
Knowledge Base Not Supported
Live Chat Not Supported
Performance Metrics Supported
Queue Management Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Supported

Integrations

Microsoft 365 Supported
Microsoft Outlook Supported

Integrations

Microsoft 365 Not Supported
Microsoft Outlook Not Supported
Claim Emailgistics and update features and information
Claim Emailgistics and update features and information
Claim FileChimp and update features and information
Claim FileChimp and update features and information