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About

Organizations use EmailAnalytics to gain visibility & unlock a goldmine of insights from daily email activity. Private and secure, with no workflow changes, and no software to install. See how many emails your team sends and receives every day. See how many people your team corresponds with, and the number of spam emails they receive. Drill down any metric or figure by clicking on it to see a list of every individual email included in the calculation. See how many emails your team sends and receives for each day of the week. See how many emails your team sends and receives for each label or folder within Gmail and Outlook. We give you your “actual” response time, which tells you the real-life time it takes to respond to emails, as well as your “work hours” response time, which only counts time during your set work hours. We only count emails that you actually respond to. Add your team’s email accounts and compare email activity.

About

Businesses are either trying to incorporate better email management as part of how they deal with client requests and information, or those who have processes already around managing email are trying to ensure those processes are being followed. Effective email management enables organizations to manage claims, resolve disputes, take back control over project correspondence and reduce the risk of losing sensitive information by ensuring all email is properly filed in a central location. Ideagen Mail Manager is an email management solution for Outlook designed to help project and client-based businesses have complete control of their email. We work with businesses where email management affects their ability to manage claims, project disputes, and the productivity of their staff. Dispute resolution is key in email management. As you can be sure you'll always be able to rely on an email in court, prove what's happened or who said what and find historical emails from years ago.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies interested in a solution to track and visualize their sales team’s email activity

Audience

Companies and businesses seeking an email solution to manage their operations and improve their processes

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$15 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 2.0 / 5
ease 4.0 / 5
features 2.0 / 5
design 2.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • simple to use when using pc. No support on mobile device. Look elsewhere for similar service. Not the best choice.

Cons

  • too many limitations and shady support staff. Does not support mobile devices for filing sent emails.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

EmailAnalytics
United States
emailanalytics.com

Company Information

Ideagen
Founded: 1993
United Kingdom
www.mailmanager.com

Alternatives

Alternatives

CloudFiler

CloudFiler

Dinamich Ltd
eFiler

eFiler

Irradiant Ltd.
Mutant Mail

Mutant Mail

Fresent
Boomerang

Boomerang

Baydin

Categories

Email Management Supported
SLA Management Supported

Categories

Email Management Supported

Email Management Features

Data Recovery Not Supported
Email Archiving Not Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Supported
Email Recall Not Supported
Queue Manager Not Supported
Response Management Not Supported
Routing Not Supported
Shared Inboxes Supported
Signature Management Not Supported
Spam Blocker Not Supported
Whitelisting / Blacklisting Not Supported

Integrations

Microsoft Outlook Supported
Gmail Supported
Google Analytics Supported
Google Cloud Platform Supported
Google Sheets Supported
Google Workspace Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Microsoft 365 Supported
Microsoft Excel Supported

Integrations

Microsoft Outlook Supported
Gmail Not Supported
Google Analytics Not Supported
Google Cloud Platform Not Supported
Google Sheets Not Supported
Google Workspace Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Microsoft 365 Not Supported
Microsoft Excel Not Supported
Claim EmailAnalytics and update features and information
Claim EmailAnalytics and update features and information
Claim Ideagen Mail Manager and update features and information
Claim Ideagen Mail Manager and update features and information