Related Products
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About
Organizations use EmailAnalytics to gain visibility & unlock a goldmine of insights from daily email activity. Private and secure, with no workflow changes, and no software to install. See how many emails your team sends and receives every day. See how many people your team corresponds with, and the number of spam emails they receive. Drill down any metric or figure by clicking on it to see a list of every individual email included in the calculation. See how many emails your team sends and receives for each day of the week. See how many emails your team sends and receives for each label or folder within Gmail and Outlook. We give you your “actual” response time, which tells you the real-life time it takes to respond to emails, as well as your “work hours” response time, which only counts time during your set work hours. We only count emails that you actually respond to. Add your team’s email accounts and compare email activity.
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About
Emailgistics is a team inbox management solution for Microsoft Office 365. Powerful workflow and analytics features improve team productivity and decision making. Plus, with Emailgistics you continue working in Outlook as your email never leaves Office 365. Route emails efficiently and keep agents focused on their assignments. Redirect time and energy away from manually assigning emails to actually answering them. Tracking to ensure your team replies to customers accurately and promptly. Automated message assignment and workflow rules will route hundreds of emails to the right team members in seconds. Individual agent folders appear within Outlook, helping to ensure your team never misses or duplicates efforts on an email. Prevent emails from falling through the cracks. Receive notifications before emails are at risk of falling behind team standards.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Companies interested in a solution to track and visualize their sales team’s email activity
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Audience
Businesses and teams that use Microsoft 365 shared inboxes in Outlook
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$15 per month
Free Version
Not Supported
Free Trial
Supported
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Pricing
$10 per user per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationEmailAnalytics
United States
emailanalytics.com
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Company InformationEmailgistics
Founded: 2019
Canada
emailgistics.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Email Management Features
Data Recovery
Not Supported
Email Archiving
Supported
Email Deletion
Not Supported
Email Discovery
Not Supported
Email Monitoring
Supported
Email Recall
Not Supported
Queue Manager
Supported
Response Management
Supported
Routing
Supported
Shared Inboxes
Supported
Signature Management
Supported
Spam Blocker
Not Supported
Whitelisting / Blacklisting
Not Supported
Customer Service Features
Alerts / Escalation
Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Supported
Knowledge Base
Not Supported
Live Chat
Not Supported
Performance Metrics
Supported
Queue Management
Supported
Self Service Portal
Not Supported
Social Media Integration
Not Supported
Surveys & Feedback
Not Supported
Virtual Assistant
Not Supported
Workflow Management
Supported
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Integrations
Microsoft 365
Supported
Microsoft Outlook
Supported
Gmail
Supported
Google Analytics
Supported
Google Cloud Platform
Supported
Google Sheets
Supported
Google Workspace
Supported
HubSpot CRM
Supported
HubSpot Customer Platform
Supported
Microsoft Excel
Supported
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Integrations
Microsoft 365
Supported
Microsoft Outlook
Supported
Gmail
Not Supported
Google Analytics
Not Supported
Google Cloud Platform
Not Supported
Google Sheets
Not Supported
Google Workspace
Not Supported
HubSpot CRM
Not Supported
HubSpot Customer Platform
Not Supported
Microsoft Excel
Not Supported
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