Leaptree OptimizeLeaptree
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Related Products
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About
Elvance is a 100% Salesforce-native opportunity management platform that helps revenue teams forecast more accurately, improve win rates, and focus on high-value deals.
Using AI-powered scorecards, Elvance identifies the factors that influence deal success, helping teams prioritize opportunities that align with their Ideal Customer Profile and deliver the greatest ROI.
Capture customer goals, track value drivers, and monitor trends throughout the sales cycle with customizable templates and deep Salesforce insights. Elvance strengthens collaboration and enables solution selling that improves customer experience while accelerating revenue.
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About
100% Salesforce native app that improves quality assessment productivity by 50%.
Leaptree Optimize has been designed from the ground up to meet the need for consistent, affordable, and world-class QA of sales, support, and service teams using Salesforce. Built on the Salesforce platform, it allows supervisors to automate the creation of metrics and scorecards for any given activity: from call handling to updating records and scheduling follow-ups. Optimize enables the measurement of interactions across voice, email, webchat and social media.
With Leaptree Optimize, you can implement a QA program that is:
Consistent - Leaptree Optimize scorecards run within Salesforce, allowing every activity to be scored against a consistent set of criteria. Reps and agents know exactly what they will be scored on, so they can focus on doing the right things to get the right results.
Targeted - Supervisors can select exactly the activities they want to focus on (e.g. all complaint- handling
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Salesforce users
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Audience
Customer experience leaders searching for a tool to enhance quality assurance processes and agent performance
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$13
Collaborator: $13
PreSales Consultant: $33 PreSales Leader: $45
Free Version
Not Supported
Free Trial
Supported
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Pricing
$40 per month
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationElvance
Founded: 2022
United Kingdom
elvance.io
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Company InformationLeaptree
Founded: 2009
Ireland
optimize.leaptree.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Salesforce
Supported
Zoom
Supported
Calendly
Supported
Gong
Supported
Google Meet
Supported
Jira
Supported
Microsoft Teams
Supported
ZoomMate
Supported
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Integrations
Salesforce
Supported
Zoom
Supported
Calendly
Not Supported
Gong
Not Supported
Google Meet
Not Supported
Jira
Not Supported
Microsoft Teams
Not Supported
ZoomMate
Not Supported
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