Elixir Cloud

Elixir Cloud

Elixir Technologies
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About

Elixir Cloud (formerly Elixir Tango), the end-to-end customer communications management platform, lets you build deeper connections with customers, members, and policyholders with personalized communications tailored to their preferred channels — all at enterprise scale. Elixir Cloud leverages Elixir’s decades of expertise in customer comms to deliver a CCM platform built for modern customer experiences: Powerful features, low-code usability, security by design, turnkey scalability, and sensible integrations ensure smooth operations and better experiences at every touchpoint. Elixir Cloud is built to simplify the entire CCM lifecycle, from data and design through collaboration and delivery.

About

IntelePeer's Communications Automation Platform (CAP) is a cloud-based solution designed to help businesses automate customer interactions, thereby enhancing customer experiences, reducing costs, and boosting productivity. The platform is user-friendly, scalable, and integrates seamlessly with a wide range of enterprise applications. Powered by generative AI, IntelePeer's CAP enables hyper-automated, omnichannel communications, delivering voice, SMS, social messaging, and more. It supports on-premises, cloud, and hybrid infrastructures, allowing organizations to modernize operations and communications effortlessly. Additionally, the platform ensures enterprise-grade security and compliance, safeguarding both organizational and customer data.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies that care about connection, security, and efficiency in their customer communications.

Audience

IntelePeer targets businesses seeking scalable, AI-powered communication solutions to enhance customer interactions, streamline operations, and ensure secure, omnichannel connectivity

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Elixir Technologies
Founded: 1985
United States
elixir.com/product/elixir-cloud

Company Information

IntelePeer
Founded: 2003
United States
intelepeer.com/platform/

Alternatives

Alternatives

Elixir EHR

Elixir EHR

Mirketa Inc.

Categories

Categories

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Portal Features

Chat
Collaboration
Content Management
Document Management
File Sharing
Search

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud Communication Platform Features

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

SIP Trunk Features

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
e911
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers

Unified Communications Features

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Integrations

Salesforce
WhatsApp
Alfresco Digital Business Platform
Amazon
Cisco Webex
Docusign
Facebook
IBM watsonx Assistant
JSON
Mailgun
Mailjet
Microsoft Dynamics 365
Microsoft Teams
Numeracle
SAP S/4HANA
Slack
Smartsheet
Viber
Zendesk

Integrations

Salesforce
WhatsApp
Alfresco Digital Business Platform
Amazon
Cisco Webex
Docusign
Facebook
IBM watsonx Assistant
JSON
Mailgun
Mailjet
Microsoft Dynamics 365
Microsoft Teams
Numeracle
SAP S/4HANA
Slack
Smartsheet
Viber
Zendesk
Claim Elixir Cloud and update features and information
Claim Elixir Cloud and update features and information
Claim IntelePeer and update features and information
Claim IntelePeer and update features and information