Elevate by MarmetoMarmeto
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Related Products
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About
Elevate by Marmeto is an analytics platform built specifically for Shopify SaaS app companies that need clearer visibility into revenue, customers, churn, and growth. The platform helps app businesses track key SaaS metrics such as MRR, ARR, recurring revenue, new MRR, net growth, installs, active customers, customer LTV, retention, customer churn, and revenue churn. Elevate gives founders, product leaders, and growth teams a centralized dashboard for understanding business performance and making data-driven decisions. It is designed to help Shopify app companies identify growth trends, monitor customer health, analyze retention, and optimize their products with more confidence. The platform was inspired by Mantle’s impact on the Shopify SaaS ecosystem and aims to continue supporting app partners with focused analytics and growth insights.
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About
Reponse is the customer experience suite for Shopify stores, installed inside the Shopify admin. The base is free forever, with unlimited seats: a shared inbox with unlimited human live chat, tickets with assignment, SLAs and canned replies, product review collection and moderation, contacts and segments shown on the Shopify customer page, loyalty points and referrals, and analytics. When a store is ready, the All-in plan turns on AI agents: they read the store automatically (policies, shipping, catalogue), answer shoppers and guide them to checkout, triage tickets and draft replies for the team, moderate reviews and flag customers at risk of churning. All-in includes 10,000 AI conversations per month. Reponse works in English and French and installs from the Shopify App Store.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Shopify SaaS app founders, app partners, developers, product leaders, growth teams, and ecommerce software companies that need revenue analytics, customer analytics, churn tracking, retention insights, and business performance dashboards
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Audience
Shopify merchants and ecommerce support teams
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$49/month/user
Free Version
Free Trial
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Pricing
$299/month
Free plan: shared inbox, unlimited human live chat, tickets, reviews, loyalty and referrals, unlimited seats. All-in plan: $299/month with AI agents and 10,000 AI conversations per month, then $0.05 per extra conversation. Billed through Shopify.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationMarmeto
Founded: 2017
India
marmeto.com
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Company InformationReponse
France
reponse.ai
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Categories |
Categories |
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Customer Experience Features
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
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