EdnaFlo Design
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ZaiLabZailab
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Related Products
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About
Creating EYFS learning journals shouldn’t be difficult or time consuming. Edna makes it simple, quick and, dare we say, even kinda fun! So say goodbye to printing, cutting & gluing your observations and learning journals and say hello to Edna. Edna keeps a full record of all the children at your setting. Find and view child profiles with ease and never forget a birthday or nickname again. Take observations quickly and easily. Add evidence, curriculum information, child comments and more to build informative in depth observations everyone will love. Get insight into each child's progress through the curriculum with Edna’s powerful tracking tools. Increase parent & carer involvement through parent accounts and keep them informed in real time. Quickly & easily create child profiles giving you access to all the information you need including date of birth, timetable, key worker, description and much more.
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About
Empower your team to speak to your customers from anywhere. Zailab’s cloud-based platform keeps track of your client conversations on every channel and gives you the insights that you need to manage your team remotely. Real human connection shouldn’t be lost when your organization scales. Give your agents the customer insight that they need to build authentic relationships and provide world-class customer service. With level-1 PCI/GDPR compliance and a 99.9% uptime record, we take great care in ensuring that your business and data is protected at all times. Implement your contact center in less than a week. With a dedicated implementation and training team, you’ll go from demo to hello in no time. Our team of support specialist are dedicated to solving your technical challenges in record time. At Zailab we believe in finding sustainable solutions to customer challenges.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Easy to use online learning journal software for childminders
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Audience
Companies searching for a solution to manage and improve their customer service operations
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$1.39 per child per month
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$1 per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationFlo Design
Founded: 2009
United Kingdom
ednaapp.com
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Company InformationZailab
Founded: 2013
Ireland
www.zailab.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Call Center Features
Blended Call Center
Supported
Call Logging
Supported
Call Recording
Not Supported
Call Scripting
Not Supported
Campaign Management
Supported
Database
Not Supported
Escalation Management
Supported
Inbound Call Center
Supported
IVR / Voice Recognition
Not Supported
Manual Dialer
Supported
Outbound Call Center
Supported
Predictive Dialer
Not Supported
Progressive Dialer
Not Supported
Queue Management
Not Supported
Real-time Chat
Not Supported
Reporting/Analytics
Not Supported
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Integrations
Salesforce Agentforce Service
Not Supported
Zoho CRM
Not Supported
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