Edison

Edison

Exe Progetti
ThermoGrid

ThermoGrid

ECI ThermoGrid
3.0 out of 5 stars
Edison ThermoGrid

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Edison:

About

The software for electricians tailored to the needs of the installer and maintenance technician in the electrical sector and for electrical companies. Developed and improved for over 28 years. The software for plumbers is tailored to the needs of the installer and maintenance technician for thermo-hydraulic companies that demand the best in internal management. The management software is tailored to the needs of green operators in the garden sector who deal with the design, creation, and maintenance of green areas. Firefighting software tailored to the needs of companies in the firefighting sector must manage their work in an easy, organized, and customizable way. The management software was created to measure the needs of professionals and companies in the construction sector, which demand simplicity, cost savings, and speed of operation. You can automatically upload many manufacturers' and suppliers price lists.
ThermoGrid:

About

ThermoGrid is a specialized contractor management software tool for managing field service operations, designed to meet the unique needs of HVAC-R, plumbing, and electrical companies. With ThermoGrid, you can streamline your workflow and boost your bottom line with powerful features like mobile offline app, scheduling, dispatching, client history tracking, inventory management, service agreements, load calculation, marketing tools, payroll management, invoicing, and estimates. ThermoGrid gives you the power to reach new heights of efficiency, accuracy, and profitability. Don't miss out on the opportunity to transform your business. Try it FREE or contact us today to request a demo!
Edison:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
ThermoGrid:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported
Edison:

Audience

Companies seeking a tool to upload many manufacturers and suppliers price lists
ThermoGrid:

Audience

Small to large contractor companies
Edison:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
ThermoGrid:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Edison:

API

Offers API Not Supported
ThermoGrid:

API

Offers API Supported
Edison:

Screenshots and Videos

ThermoGrid:

Screenshots and Videos

Edison:

Pricing

$550 one-time payment
Free Version Not Supported
Free Trial Supported
ThermoGrid:

Pricing

$60
Subscription or one-time fee available.
Free Version Supported
Free Trial Supported
Edison:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
ThermoGrid:

Reviews/Ratings

Overall 3.0 / 5
ease 2.8 / 5
features 3.3 / 5
design 3.2 / 5
support 3.2 / 5
ThermoGrid:

Pros & Cons from Real Users

Pros

  • Invoicing works. Scheduling gets done. Not touching inventory or other features until it looks like they take their own program and feedback seriously. As others have noted, ECI bought a couple of years ago, and things haven't been honkey-dory.
  • ThermoGrid is a well rounded software that is constantly evolving. From invoicing to keeping track of your customer base, it does it. I like being able to tailor it to fit my needs.
  • Does everything i need. Support is phenomenal when needed. Techs in the field find it easy to use. Customers love the service.
  • You can set pricing based on a GPM. The trainers and sales people are great! Clients can pay and sign via email. You can upload pics and you can give 6 options but is time consuming
  • Being able to easily change criterion to receive excellent spot on results every time. Being able to have a beautiful presentation for homeowners.

Cons

  • 1)I have not been able to get a response from customer service at all. Ticket response- nope. Email response- nope. Phone- goes straight to voicemail. No call back. Tried multiple days/times. 2) Non-working elements of program, but can't a hold of support to discuss. 3) Every bunch of months a slight change is noted as an upgrade. Almost like they have to show they are actually doing something, so have some small random change once or twice a year. 4) ui and functions feels ancient. ie there's no master search.
  • I feel the support and training could be better. They are very thorough in their reply and call you back pretty quickly, just not a fan waiting.
  • Haven't found an issue that didn't get resolved. any cons that have been found previously were quickly fixed.
  • No training videos that lead you to call in, they own so many software companies that anyone who answers can't help you, so then they make a ticket and someone will reply to ask questions. The reply is usually within 24 hrs but if you are a home service company you need answers right away. They have very few trainers (who are great and very helpful) which leads them to have find time to help you. They could use short videos to help the trainers. The software is very in depth and does lots which is very hard to remember it all going through their video/Google Meets/Zoom demonstrations.
  • Some of the printouts are excessively lengthy. Per user price model.
Edison:

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Supported
ThermoGrid:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Edison:

Company Information

Exe Progetti
Founded: 1990
Italy
www.exeprogetti.com
ThermoGrid:

Company Information

ECI ThermoGrid
Founded: 2007
United States
www.thermogrid.com
Edison:

Alternatives

ThermoGrid:

Alternatives

Edison:
ThermoGrid

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ECI ThermoGrid
3.0 out of 5 stars
ThermoGrid:
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ThermoGrid:
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Edison:
ThermoGrid:
Edison:

Categories

Plumbing Supported
ThermoGrid:

Categories

HVAC Supported
HVAC Estimating Supported
Plumbing Supported
Service Dispatch Supported
Edison:

Plumbing Features

Billing & Invoicing Supported
Customer Database Not Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Not Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported
ThermoGrid:

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Contractor Management Features

Contractor Database Supported
Insurance Tracking Supported
License Tracking Supported
Permit Tracking Supported
Skills & Competencies Supported
Task Management Supported
Work Hour Tracking Supported

Electrical Contractor Features

Billing & Invoicing Supported
Commercial / Industrial Supported
Contract Management Supported
Customer Database Supported
Electronic Signature Supported
Mobile Access Supported
Quotes / Estimates Supported
Scheduling Supported
Time Tracking Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

HVAC Estimating Features

Billing & Invoicing Supported
Commercial/Industrial Supported
Cost Database Supported
Data Import / Export Supported
Equipment Maintenance Supported
Financing Management Supported
Labor Rates Supported
Quotes/Proposals Supported
Scheduling Supported
Takeoff Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported
Edison:

Integrations

QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
ThermoGrid:

Integrations

QuickBooks Online Supported
QuickBooks Online Advanced Supported
Edison:
Claim Edison and update features and information
Claim Edison and update features and information
ThermoGrid:
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Claim ThermoGrid and update features and information