SocialBugCRM

SocialBugCRM

SocialBug
+
+

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About

Ecotrak is your all-in-one platform to keep your facilities running and your focus on growing your business, designed to simplify facilities, asset and project management for multi-site businesses. Founded in 2018 and headquartered in Irvine, California, we are on a mission to empower people with actionable information to make better business decisions. At Ecotrak, we’re here for the folks who keep businesses running. Our platform is built to help service industries— restaurants, c-stores, car washes, grocery stores, and more—manage their assets seamlessly, streamline maintenance, and make smarter decisions. Our cloud-based platform is increasing efficiency, reducing repair & maintenance spend and helping businesses grow & scale quickly. Learn more at ecotrak.com

About

SocialBugCRM helps companies stay connected to customers and streamline business processes. We are able and most importantly willing to customize our CRM to fit your unique requirements. We have built the core of our CRM to integrate seamlessly with your website, thus adding additional modules is relatively streamlined. If you require a module that we do not have, please ask us and we may be willing to build it for you. SocialBugCRM will create an interactive widget on your website and works with your existing sites secure authentication. Easily create a seamless single sign-on from your website into our CRM. An example use case would be for affiliate party plan companies, once your website user authenticates, they can click on the widget to enter into the CRM and create party orders. Another example would be for any type of membership website in which you want to offer your end customers a custom portal where your specific business rules have been digitized business.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies in search of a solution to manage their facilities and save money with real-time, actionable data

Audience

MLM companies, Affiliate companies, Party Plan companies

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Contact sales for pricing
Free Version
Free Trial

Pricing

$25.00/month
Price start at $25/month but it depends on modules/features enabled + usage fee which is based on CPU time / Bandwidth / Database usage.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Nothing! There are no pros to list here. I waited and paid for 6 years for them to get it working properly.

Cons

  • With no exaggeration... The support rep is an extreme abuser when on their end things are broken. He will also tell you to pay when they have a glitch or something needs fixed to improve their software. He will always tell you that they don't need you because they have better customers who pay more. I have stored tons of emails of verbal abuse. On top of it all the product is very outdated, slow, hard to use and constant bugs and glitches. The worst company I have ever dealt with! Leaving for other software has been a huge relief and saved a ton of money vs what I paid for 6 years that they never did get working properly.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Ecotrak
Founded: 2018
United States
ecotrak.com

Company Information

SocialBug
Founded: 2014
United States
socialbug.io

Alternatives

Alternatives

Freedom

Freedom

ByDesign Technologies
Firestorm

Firestorm

Trinity Software
The Asset Guardian EAM (TAG)

The Asset Guardian EAM (TAG)

Verosoft Design Inc
Brightly Asset Essentials

Brightly Asset Essentials

Brightly (formerly Dude Solutions)

Categories

Categories

Warranty Management Features

Contract Management
Eligibility Verification
For Field Service
For General Contractors
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking

Asset Tracking Features

Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Depreciation Tracking
Disposal Tracking
Inventory Management
Location Tracking
QR Codes
Reservations
Service History

Building Maintenance Features

Asset Tracking
Commercial Properties
Customer Database
Dispatch Management
Inventory Management
Job Costing
Job Management
Maintenance Scheduling
Residential Properties
Routing
Scheduling
Work Order Management

CMMS Features

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Facility Management Features

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

Maintenance Management Features

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Preventive Maintenance Features

Condition Monitoring
Inspection Management
Maintenance Scheduling
Mobile Access
Predictive Maintenance
Purchasing
Reminders
To-Do List
Vendor Management
Work Order Management

Scheduling Features

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Vendor Management Features

Audit Management
Contact Management
Customer Database
Self Service Portal
Supplier Master Data
Transaction History
Vendor Maintained Profiles
Vendor Managed Inventory
Vendor Performance Rating
Vendor Qualification Tracking

Work Order Features

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Warranty Management Features

Contract Management
Eligibility Verification
For Field Service
For General Contractors
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking

Affiliate Features

Affiliate Management
Affiliate Tracking
Banner Management
Commission Management
Contest Management
Coupon Management
Email / Newsletter Communication
Fraud Detection
Multi Level Marketing (MLM)
Multi-Language
Social Sharing

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

MLM Features

Commission Management
Distributor Management
Inventory Management
Lead Management
Multi-Country
Order Management
Payment Processing
Prospecting Tools
Sales Reports
Shipping Management

Integrations

7shifts
ADP DataCloud
Authorize.Net
BigCommerce
Braintree
Brevo
Coinbase Commerce
Davisware Vision
Drupal
PayPal
PrestaShop
Restaurant365
Shopify
Stripe
Telegram
Wisely
WooCommerce
WordPress
nopCommerce

Integrations

7shifts
ADP DataCloud
Authorize.Net
BigCommerce
Braintree
Brevo
Coinbase Commerce
Davisware Vision
Drupal
PayPal
PrestaShop
Restaurant365
Shopify
Stripe
Telegram
Wisely
WooCommerce
WordPress
nopCommerce
Claim Ecotrak and update features and information
Claim Ecotrak and update features and information
Claim SocialBugCRM and update features and information
Claim SocialBugCRM and update features and information