Audience

MLM companies, Affiliate companies, Party Plan companies

About SocialBugCRM

SocialBugCRM helps companies stay connected to customers and streamline business processes. We are able and most importantly willing to customize our CRM to fit your unique requirements. We have built the core of our CRM to integrate seamlessly with your website, thus adding additional modules is relatively streamlined. If you require a module that we do not have, please ask us and we may be willing to build it for you.

SocialBugCRM will create an interactive widget on your website and works with your existing sites secure authentication. Easily create a seamless single sign-on from your website into our CRM. An example use case would be for affiliate party plan companies, once your website user authenticates, they can click on the widget to enter into the CRM and create party orders. Another example would be for any type of membership website in which you want to offer your end customers a custom portal where your specific business rules have been digitized business.

Pricing

Starting Price:
$25.00/month
Pricing Details:
Price start at $25/month but it depends on modules/features enabled + usage fee which is based on CPU time / Bandwidth / Database usage.
Free Trial:
Free Trial available.

Integrations

API:
Yes, SocialBugCRM offers API access

Ratings/Reviews - 1 User Review

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Company Information

SocialBug
Founded: 2014
United States
socialbug.io

Videos and Screen Captures

Dashboard

Dashboard

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Phone Support
Online

SocialBugCRM Frequently Asked Questions

Q: What kinds of users and organization types does SocialBugCRM work with?
Q: What languages does SocialBugCRM support in their product?
Q: What kind of support options does SocialBugCRM offer?
Q: What other applications or services does SocialBugCRM integrate with?
Q: Does SocialBugCRM have an API?
Q: What type of training does SocialBugCRM provide?
Q: Does SocialBugCRM offer a free trial?
Q: How much does SocialBugCRM cost?
Q: What pricing for support is available for SocialBugCRM?

SocialBugCRM Product Features

Affiliate

Affiliate Management Supported
Affiliate Tracking Supported
Commission Management Supported
Contest Management Supported
Coupon Management Supported
Email / Newsletter Communication Supported
Multi-Language Supported
Social Sharing Supported
Banner Management Not Supported
Fraud Detection Not Supported
Multi Level Marketing (MLM) Not Supported

Help Desk

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Supported
Document Storage Supported
IT Asset Management Supported
Incident Management Supported
Interaction Tracking Supported
Known Issue Management Supported
Live Chat Supported
Ticket Management Supported
Customizable Branding Not Supported
Email Integration Not Supported
Knowledge Base Not Supported
Multi-Channel Communication Not Supported
Multiple Brands / Products Not Supported
Network Monitoring Not Supported
Real-time Chat Not Supported
Self Service Portal Not Supported
Service Level Agreement (SLA) Management Not Supported

MLM

Commission Management Supported
Distributor Management Supported
Inventory Management Supported
Lead Management Supported
Multi-Country Supported
Order Management Supported
Payment Processing Supported
Prospecting Tools Supported
Sales Reports Supported
Shipping Management Supported

Warranty Management

Eligibility Verification Supported
For Manufacturers Supported
Parts Management Supported
Product Registration Supported
Repair Management Supported
Returns Management Supported
Service Management Supported
Warranty Tracking Supported
Contract Management Not Supported
For Field Service Not Supported
For General Contractors Not Supported
Policy Management Not Supported

SocialBugCRM Verified User Reviews

Write a Review
  • K H.
    Owner
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Run!! WORST company ever!!"

    Posted 2023-01-26

    Pros: Nothing! There are no pros to list here. I waited and paid for 6 years for them to get it working properly.

    Cons: With no exaggeration... The support rep is an extreme abuser when on their end things are broken. He will also tell you to pay when they have a glitch or something needs fixed to improve their software. He will always tell you that they don't need you because they have better customers who pay more. I have stored tons of emails of verbal abuse. On top of it all the product is very outdated, slow, hard to use and constant bugs and glitches. The worst company I have ever dealt with! Leaving for other software has been a huge relief and saved a ton of money vs what I paid for 6 years that they never did get working properly.

    Overall: Terrible!! Too many to list. Everything was bad from A to Z. The day I finally had enough and canceled was the only relief there was!

    Read More...
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