Firestorm

Firestorm

Trinity Software
SocialBugCRM

SocialBugCRM

SocialBug
+
+

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About

Trinity Software is a cloud-based multi-level marketing solution which helps businesses manage direct selling operations and compensation. As a Shopify Partner we can help you get your ecommerce business up and running in no time. Trinity software gives you the tools to create compelling compensation plans that boost your numbers and keep your affiliates satisfied. And with affordable pricing and easy, transparent monthly payments, you can rest assured you’re making a smart business move. NO start up fees, NO transaction fees, NO per member fees! Just one simple monthly price. We offer month to month contract options. Trinity Software has been helping businesses for 24 years. Offering Direct Selling / MLM software for different compensation plans like Party Plan, Affiliate, Influencer, Binary, Matrix, Unilevel, Multilevel and many other types of compensation plans. We own our Tier 3 data-center to better serve and protect your business.

About

SocialBugCRM helps companies stay connected to customers and streamline business processes. We are able and most importantly willing to customize our CRM to fit your unique requirements. We have built the core of our CRM to integrate seamlessly with your website, thus adding additional modules is relatively streamlined. If you require a module that we do not have, please ask us and we may be willing to build it for you. SocialBugCRM will create an interactive widget on your website and works with your existing sites secure authentication. Easily create a seamless single sign-on from your website into our CRM. An example use case would be for affiliate party plan companies, once your website user authenticates, they can click on the widget to enter into the CRM and create party orders. Another example would be for any type of membership website in which you want to offer your end customers a custom portal where your specific business rules have been digitized business.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for a solution to manage and improve their operations

Audience

MLM companies, Affiliate companies, Party Plan companies

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$750 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$25.00/month
Price start at $25/month but it depends on modules/features enabled + usage fee which is based on CPU time / Bandwidth / Database usage.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Nothing! There are no pros to list here. I waited and paid for 6 years for them to get it working properly.

Cons

  • With no exaggeration... The support rep is an extreme abuser when on their end things are broken. He will also tell you to pay when they have a glitch or something needs fixed to improve their software. He will always tell you that they don't need you because they have better customers who pay more. I have stored tons of emails of verbal abuse. On top of it all the product is very outdated, slow, hard to use and constant bugs and glitches. The worst company I have ever dealt with! Leaving for other software has been a huge relief and saved a ton of money vs what I paid for 6 years that they never did get working properly.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Trinity Software
United States
trinitysoft.net/firestorm/

Company Information

SocialBug
Founded: 2014
United States
socialbug.io

Alternatives

SocialBugCRM

SocialBugCRM

SocialBug

Alternatives

Freedom

Freedom

ByDesign Technologies
Firestorm

Firestorm

Trinity Software

Categories

Affiliate Supported
MLM Supported

Categories

Affiliate Supported
Help Desk Supported
MLM Supported

MLM Features

Commission Management Supported
Distributor Management Not Supported
Inventory Management Supported
Lead Management Not Supported
Multi-Country Supported
Order Management Supported
Payment Processing Supported
Prospecting Tools Not Supported
Sales Reports Supported
Shipping Management Supported

Affiliate Features

Affiliate Management Supported
Affiliate Tracking Supported
Banner Management Not Supported
Commission Management Supported
Contest Management Supported
Coupon Management Supported
Email / Newsletter Communication Supported
Fraud Detection Not Supported
Multi Level Marketing (MLM) Not Supported
Multi-Language Supported
Social Sharing Supported

MLM Features

Commission Management Supported
Distributor Management Supported
Inventory Management Supported
Lead Management Supported
Multi-Country Supported
Order Management Supported
Payment Processing Supported
Prospecting Tools Supported
Sales Reports Supported
Shipping Management Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Supported
Customizable Branding Not Supported
Document Storage Supported
Email Integration Not Supported
Incident Management Supported
Interaction Tracking Supported
IT Asset Management Supported
Knowledge Base Not Supported
Known Issue Management Supported
Live Chat Supported
Multi-Channel Communication Not Supported
Multiple Brands / Products Not Supported
Network Monitoring Not Supported
Real-time Chat Not Supported
Self Service Portal Not Supported
Service Level Agreement (SLA) Management Not Supported
Ticket Management Supported

Warranty Management Features

Contract Management Not Supported
Eligibility Verification Supported
For Field Service Not Supported
For General Contractors Not Supported
For Manufacturers Supported
Parts Management Supported
Policy Management Not Supported
Product Registration Supported
Repair Management Supported
Returns Management Supported
Service Management Supported
Warranty Tracking Supported

Integrations

Authorize.Net Supported
PayPal Supported
Shopify Supported
Stripe Supported
Avalara Supported
BigCommerce Not Supported
Brevo Not Supported
Cybersource Supported
Drupal Not Supported
Mailchimp Supported
PaySystem Pro Supported
Payoneer Supported
PrestaShop Not Supported
ProPay Supported
ShipStation Supported
Stamps.com Supported
WooCommerce Not Supported
WordPress Not Supported
nShift Supported

Integrations

Authorize.Net Supported
PayPal Supported
Shopify Supported
Stripe Supported
Avalara Not Supported
BigCommerce Supported
Brevo Supported
Cybersource Not Supported
Drupal Supported
Mailchimp Not Supported
PaySystem Pro Not Supported
Payoneer Not Supported
PrestaShop Supported
ProPay Not Supported
ShipStation Not Supported
Stamps.com Not Supported
WooCommerce Supported
WordPress Supported
nShift Not Supported
Claim Firestorm and update features and information
Claim Firestorm and update features and information
Claim SocialBugCRM and update features and information
Claim SocialBugCRM and update features and information