ServiceONESII Concatel
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Related Products
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About
Ecotrak is your all-in-one platform to keep your facilities running and your focus on growing your business, designed to simplify facilities, asset and project management for multi-site businesses. Founded in 2018 and headquartered in Irvine, California, we are on a mission to empower people with actionable information to make better business decisions.
At Ecotrak, we’re here for the folks who keep businesses running. Our platform is built to help service industries— restaurants, c-stores, car washes, grocery stores, and more—manage their assets seamlessly, streamline maintenance, and make smarter decisions.
Our cloud-based platform is increasing efficiency, reducing repair & maintenance spend and helping businesses grow & scale quickly. Learn more at ecotrak.com
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About
ServiceONE is the most complete business management software on the market and offers specific solutions for the six major business areas that, according to Gartner, must meet an ESM solution. The Enterprise Service Manager ServiceONE applies the principles of ITSM to the entire company, creating custom workflows and automating processes. Reduce costs, improve customer service and increase your business productivity by providing intelligence management of your business resources with ServiceONE ESM. Align all business units and intelligently manage the services, assets and spaces of your company. Achieve improvements in your business performance by digitizing and automating your workflows. Use updated data to make strategic decisions and increase the effectiveness in the internal control of your company. Increase of end users satisfaction thanks to greater responsiveness and optimization of business processes.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Companies in search of a solution to manage their facilities and save money with real-time, actionable data
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Audience
Businesses searching for a solution for creating custom workflows and automating processes
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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PricingContact sales for pricing
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Company InformationEcotrak
Founded: 2018
United States
ecotrak.com
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Company InformationSII Concatel
Founded: 1998
Spain
www.serviceone.es/en
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Categories |
Categories |
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Facility Management Features
Asset Management
Supported
Commercial Properties
Supported
Equipment Management
Supported
Facility Scheduling
Supported
Incident Management
Supported
Inspection Management
Supported
Inventory Control
Supported
Maintenance Tracking
Supported
Preventive Maintenance
Supported
Residential Properties
Supported
Room Scheduling
Not Supported
Schools
Supported
Space Planning
Not Supported
Vendor Management
Supported
Visitor Management
Supported
Work Order Management
Supported
Asset Tracking Features
Activity Tracking
Supported
Audit Trails
Not Supported
Barcoding / RFID
Supported
Checkout / Check-In
Supported
Depreciation Tracking
Supported
Disposal Tracking
Not Supported
Inventory Management
Supported
Location Tracking
Not Supported
QR Codes
Supported
Reservations
Not Supported
Service History
Supported
Building Maintenance Features
Asset Tracking
Supported
Commercial Properties
Supported
Customer Database
Supported
Dispatch Management
Supported
Inventory Management
Supported
Job Costing
Supported
Job Management
Supported
Maintenance Scheduling
Supported
Residential Properties
Supported
Routing
Supported
Scheduling
Supported
Work Order Management
Supported
CMMS Features
Asset Tracking
Supported
Calibration Management
Not Supported
Inventory Control
Supported
Key & Lock Management
Not Supported
Mobile Access
Supported
Preventive Maintenance
Supported
Purchasing
Supported
Scheduling
Supported
Service History Tracking
Supported
Technician Management
Supported
Work Order Management
Supported
Maintenance Management Features
Asset Tracking
Supported
Billing & Invoicing
Supported
Calibration Management
Supported
Dispatch Management
Supported
Inventory Control
Supported
Inventory Management
Supported
Key & Lock Management
Not Supported
Mobile Access
Supported
Planning Calendar
Supported
Predictive Maintenance
Supported
Preventive Maintenance
Supported
Purchasing
Supported
Scheduling
Supported
Service History Tracking
Supported
Technician Management
Supported
Work Order Management
Supported
Preventive Maintenance Features
Condition Monitoring
Supported
Inspection Management
Supported
Maintenance Scheduling
Supported
Mobile Access
Supported
Predictive Maintenance
Supported
Purchasing
Supported
Reminders
Supported
To-Do List
Supported
Vendor Management
Supported
Work Order Management
Supported
Scheduling Features
Alerts/Notifications
Supported
Appointment Scheduling
Supported
Automated Scheduling
Supported
Calendar Management
Not Supported
Class Scheduling
Not Supported
Employee Scheduling
Not Supported
Facility Scheduling
Supported
Group Scheduling
Not Supported
Interview Scheduling
Not Supported
Meeting Room Booking
Not Supported
Multi-Location
Supported
Online Scheduling
Supported
Payment Processing
Supported
Real-time Scheduling
Supported
Reservations
Not Supported
Resource Scheduling
Supported
Room Booking Management
Not Supported
Vendor Management Features
Audit Management
Not Supported
Contact Management
Supported
Customer Database
Supported
Self Service Portal
Supported
Supplier Master Data
Not Supported
Transaction History
Supported
Vendor Maintained Profiles
Supported
Vendor Managed Inventory
Supported
Vendor Performance Rating
Supported
Vendor Qualification Tracking
Supported
Warranty Management Features
Contract Management
Supported
Eligibility Verification
Supported
For Field Service
Supported
For General Contractors
Supported
For Manufacturers
Supported
Parts Management
Supported
Policy Management
Supported
Product Registration
Not Supported
Repair Management
Supported
Returns Management
Not Supported
Service Management
Supported
Warranty Tracking
Supported
Work Order Features
Contract Management
Supported
Customer Database
Supported
Dispatch Management
Supported
Inventory Control
Supported
Job Management
Supported
Preventive Maintenance
Supported
Quotes / Estimates
Supported
Recurring Appointments
Supported
Routing
Supported
Scheduling
Supported
Task Management
Supported
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Facility Management Features
Asset Management
Supported
Commercial Properties
Supported
Equipment Management
Supported
Facility Scheduling
Supported
Incident Management
Supported
Inspection Management
Supported
Inventory Control
Supported
Maintenance Tracking
Supported
Preventive Maintenance
Supported
Residential Properties
Supported
Room Scheduling
Supported
Schools
Not Supported
Space Planning
Supported
Vendor Management
Supported
Visitor Management
Supported
Work Order Management
Supported
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Integrations
7shifts
Supported
ADP DataCloud
Supported
Davisware Vision
Supported
NorthStar Navigator
Not Supported
Restaurant365
Supported
Telegram
Supported
Wisely
Supported
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Integrations
7shifts
Not Supported
ADP DataCloud
Not Supported
Davisware Vision
Not Supported
NorthStar Navigator
Supported
Restaurant365
Not Supported
Telegram
Not Supported
Wisely
Not Supported
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