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About

Ecango is an AI-powered audio and video transcription tool that converts spoken content into accurate, searchable text in seconds. Users can upload or drag and drop audio or video files, let Ecango generate the transcript, then edit it directly in the browser and export it in popular formats including DOCX, ODT, PDF, SRT, and TXT. It supports transcription, subtitles, and translation across more than 90 languages, dialects, and accents, using advanced speech recognition to deliver up to 99.8% accuracy. Speaker identification and diarization detect different people speaking within the same recording and organize their dialogue into an easy-to-read transcript. Ecango supports popular audio and video formats and automatically handles video files without requiring users to separate the audio first. Its AI can also filter background noise to improve transcription and translation results when recordings are less than ideal.

About

Our transcription solution utilises large language models to perform high quality transcriptions of call recordings and optionally renders a summarisation of the call. We offload the processing, and render fast and accurate results with almost no load on your switch. Generally this transcription is performed overnight as a batch process, but it doesn't have to be and some clients run it as soon as the recording drops. We support a number of different models to provide different levels of language support, accuracy and features, but these do come with varying costs. We are constantly evaluating newer models and make them available on the platform if they bring unique benefits. Diarization is supported in some languages, and provides effective analysis of callers on any call, highlighting caller in the transcript but also providing very detailed word by word breakdown within the output file allowing far better secondary analysis of the call.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Professionals, researchers, creators, and businesses that need to transcribe and translate audio or video into searchable, exportable text

Audience

GEN's transcription solution is designed for businesses using Asterisk and FreePBX who require accurate, customizable voice-to-text conversion for customer support, compliance monitoring, and data analysis, particularly in industries like telecommunications, customer service, and compliance-driven sectors

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$99 per month
Free Version Supported
Free Trial Not Supported

Pricing

£10
For 30 hours of transcription. Prices vary depending on language and diarization options.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Ecango
Australia
ecango.com

Company Information

GEN
Founded: 1992
United Kingdom
www.gen.uk

Alternatives

Alternatives

MAI-Transcribe-2

MAI-Transcribe-2

Microsoft AI
MAI-Transcribe-1.5

MAI-Transcribe-1.5

Microsoft AI

Categories

Transcription Supported

Categories

Transcription Supported

Transcription Features

AI / Machine Learning Supported
Annotations Not Supported
Audio/Video File Upload Not Supported
Automatic Transcription Supported
Collaboration Tools Not Supported
File Sharing Not Supported
For Manual Transcription Not Supported
Full Text Search Supported
Multi-Language Support Supported
Natural Language Processing (NLP) Not Supported
Playback Controls Not Supported
Speech Recognition Supported
Subtitles Not Supported
Text Editor Not Supported
Timecoding Not Supported

Integrations

Amazon Web Services (AWS) Supported
Asterisk Not Supported
DigitalOcean Supported
FreePBX Not Supported
Google Supported
OpenAI Supported

Integrations

Amazon Web Services (AWS) Not Supported
Asterisk Supported
DigitalOcean Not Supported
FreePBX Supported
Google Not Supported
OpenAI Not Supported
Claim Ecango and update features and information
Claim Ecango and update features and information
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