GTranscribeGEN
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Related Products
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About
Ecango is an AI-powered audio and video transcription tool that converts spoken content into accurate, searchable text in seconds. Users can upload or drag and drop audio or video files, let Ecango generate the transcript, then edit it directly in the browser and export it in popular formats including DOCX, ODT, PDF, SRT, and TXT. It supports transcription, subtitles, and translation across more than 90 languages, dialects, and accents, using advanced speech recognition to deliver up to 99.8% accuracy. Speaker identification and diarization detect different people speaking within the same recording and organize their dialogue into an easy-to-read transcript. Ecango supports popular audio and video formats and automatically handles video files without requiring users to separate the audio first. Its AI can also filter background noise to improve transcription and translation results when recordings are less than ideal.
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About
Our transcription solution utilises large language models to perform high quality transcriptions of call recordings and optionally renders a summarisation of the call. We offload the processing, and render fast and accurate results with almost no load on your switch. Generally this transcription is performed overnight as a batch process, but it doesn't have to be and some clients run it as soon as the recording drops.
We support a number of different models to provide different levels of language support, accuracy and features, but these do come with varying costs. We are constantly evaluating newer models and make them available on the platform if they bring unique benefits.
Diarization is supported in some languages, and provides effective analysis of callers on any call, highlighting caller in the transcript but also providing very detailed word by word breakdown within the output file allowing far better secondary analysis of the call.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Professionals, researchers, creators, and businesses that need to transcribe and translate audio or video into searchable, exportable text
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Audience
GEN's transcription solution is designed for businesses using Asterisk and FreePBX who require accurate, customizable voice-to-text conversion for customer support, compliance monitoring, and data analysis, particularly in industries like telecommunications, customer service, and compliance-driven sectors
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$99 per month
Free Version
Supported
Free Trial
Not Supported
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Pricing
£10
For 30 hours of transcription. Prices vary depending on language and diarization options.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationEcango
Australia
ecango.com
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Company InformationGEN
Founded: 1992
United Kingdom
www.gen.uk
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Alternatives |
Alternatives |
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Categories |
Categories |
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Transcription Features
AI / Machine Learning
Supported
Annotations
Not Supported
Audio/Video File Upload
Not Supported
Automatic Transcription
Supported
Collaboration Tools
Not Supported
File Sharing
Not Supported
For Manual Transcription
Not Supported
Full Text Search
Supported
Multi-Language Support
Supported
Natural Language Processing (NLP)
Not Supported
Playback Controls
Not Supported
Speech Recognition
Supported
Subtitles
Not Supported
Text Editor
Not Supported
Timecoding
Not Supported
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Integrations
Amazon Web Services (AWS)
Supported
Asterisk
Not Supported
DigitalOcean
Supported
FreePBX
Not Supported
Google
Supported
OpenAI
Supported
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Integrations
Amazon Web Services (AWS)
Not Supported
Asterisk
Supported
DigitalOcean
Not Supported
FreePBX
Supported
Google
Not Supported
OpenAI
Not Supported
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