EZeService

EZeService

Platypus Software
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About

EZeService is an easy-to-use yet sophisticated Jobs Management system installed in over 60 different industries in several countries. Available in 3 versions: Premier, Professional and Standard depending on your specific needs. The emphasis in the design of EZeService has been ease of use. It is due to this and its intuitive and user-friendly nature that many customers find it fits their business perfectly. It comes with online help, How Do I for common tasks and a general knowledge base. We make it our business to understand your needs and recognize that it's not just software that you want, but solutions that will deliver results. Software grows with your business, software isn't just about now but the future and where and how you want to grow your business. When you purchase EZeService, we believe that your investment will give you the benefits that you'd expect, providing immediate and long-term results in having control of your business, and increasing your efficiency.

About

We believe that offering a unique, flexible and responsive platform, especially as Field Service Management solution, will ensure that you can deliver the ultimate customer service. All-in-one platform to manage incoming calls, provide online support, chat, SMS, self-service application synchronisation, emails and social media integration for end-to-end customer management. Multi-platform mobile applications to manage your field workforce. Empower the mobile workforce to receive, queue, schedule, accomplish, update and notify their job orders on the move. Achieve a smooth life-cycle management of service requests and tasks with iTouchVision’s Service Desk Solution. Schedule and manage all back-office operations with effortless and automated administration workflows. Our highly configurable platform will meet most of your business needs, but an off the shelf solution will never meet your business process 100%. Where our platform does not meet your full requirements.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies requiring a solution offering a complete jobs management system

Audience

Any company searching for a Workforce Management, Customer Service, and Help Desk solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Platypus Software
www.ezeservice.info

Company Information

iTouchVision
Founded: 2009
United Kingdom
www.itouchvision.com

Alternatives

Alternatives

Fincio CMMS

Fincio CMMS

Fincio Software Solutions
TelStrat WFO

TelStrat WFO

Serenova

Categories

Categories

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Not Supported

Integrations

Worldpay Not Supported

Integrations

Worldpay Supported
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