EZeServicePlatypus Software
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Related Products
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About
EZeService is an easy-to-use yet sophisticated Jobs Management system installed in over 60 different industries in several countries. Available in 3 versions: Premier, Professional and Standard depending on your specific needs. The emphasis in the design of EZeService has been ease of use. It is due to this and its intuitive and user-friendly nature that many customers find it fits their business perfectly. It comes with online help, How Do I for common tasks and a general knowledge base. We make it our business to understand your needs and recognize that it's not just software that you want, but solutions that will deliver results. Software grows with your business, software isn't just about now but the future and where and how you want to grow your business. When you purchase EZeService, we believe that your investment will give you the benefits that you'd expect, providing immediate and long-term results in having control of your business, and increasing your efficiency.
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About
We believe that offering a unique, flexible and responsive platform, especially as Field Service Management solution, will ensure that you can deliver the ultimate customer service. All-in-one platform to manage incoming calls, provide online support, chat, SMS, self-service application synchronisation, emails and social media integration for end-to-end customer management. Multi-platform mobile applications to manage your field workforce. Empower the mobile workforce to receive, queue, schedule, accomplish, update and notify their job orders on the move. Achieve a smooth life-cycle management of service requests and tasks with iTouchVision’s Service Desk Solution. Schedule and manage all back-office operations with effortless and automated administration workflows. Our highly configurable platform will meet most of your business needs, but an off the shelf solution will never meet your business process 100%. Where our platform does not meet your full requirements.
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies requiring a solution offering a complete jobs management system
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Audience
Any company searching for a Workforce Management, Customer Service, and Help Desk solution
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationPlatypus Software
www.ezeservice.info
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Company InformationiTouchVision
Founded: 2009
United Kingdom
www.itouchvision.com
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Supported
Contact Database
Supported
Contract Management
Supported
Customer Database
Supported
Dispatch Management
Supported
Electronic Signature
Not Supported
Inventory Management
Supported
Mobile Access
Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Supported
Routing
Not Supported
Scheduling
Supported
Service History Tracking
Supported
Time Clock
Supported
Work Order Management
Not Supported
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Integrations
Worldpay
Not Supported
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