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About

Affordable software and support for everyone from a home salon to the most sophisticated spa or group. SALON & SPA MANAGER is the core module in the ESP Software suite and focuses on the key Financial, Client, Staff and Stock management with a daily, weekly and monthly attention to detail that ensures complete control of your business regardless of who operates the reception or back office area. SCHEDULE ASSISTANT is easy to use and intelligently builds business scheduling rules that ensure the client receives the best service from the appropriate staff member and reminds your staff of their personal preferences when they arrive for their appointment. Excellent service starts with excellent scheduling by maintaining the highest standards regardless of who handles a client’s appointment. Affordable software and support for everyone from a home salon to the most sophisticated spa or group.

About

Switching to using MDware is easy – you get comprehensive training, unlimited support for the first 6 months and we will help transfer your client data to make using MDware as easy as possible. Designed to be used by everyone from reception to the service practitioner, use our medical software to book appointments, cash out a client and notify staff that a client has arrived – all at the same time and done in only seconds. Never wait to finish one application before moving to another and all features are easily accessible. Grow your business with automated marketing to keep your clients engaged, connected and coming back. Implement referral incentives for clients to refer their personal networks and create VIP programs based on spending to reward your clients for their business. Set up is easy and completely customizable. Choose which auto emails to send, filter your client list by tags, set spending milestones, and let MDware do all the work.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Salons, spas, barbershops and any business looking for a solution to improve communication with customers

Audience

Medical spas and plastic surgery clinics searching for a cloud-based medical Spa and plastic surgery solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • They did have good support. That is about it. You could always get a person. I am supposed to write more, but I don't know of other pros to owning this program.

Cons

  • Everything about it just about. It is clunky. You have to download their program. The cloud-base application is very very limited. Most importantly they are not transparent about pricing. They say $5000 is all inclusive to which it is not. If you are small like I am you have to pay for lab integration and their e-prescribing platform is very expensive, plus there are better ones out their that cost less. They do not list their pricing on their website which for me is the most infuriating.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

ESP Online
Founded: 1994
esponline.co.za

Company Information

MD-Ware Software
www.mdware.com

Alternatives

BarbrFlow

BarbrFlow

Core Haven Labs

Alternatives

CHIDESK

CHIDESK

SpaGuru
SI Cloud

SI Cloud

Salon Iris (UK) Ltd
mSPA

mSPA

Aesthetic Marketing Concepts
Easy Salon Software

Easy Salon Software

13DesignStreet
mSPA

mSPA

Mack Software

Categories

Salon Supported

Categories

Medical Spa Supported

Salon Features

Appointment Management Not Supported
Booth Rental Not Supported
Client Profiles Supported
Employee Management Supported
Inventory Management Not Supported
Loyalty Program Not Supported
Multi-Location Not Supported
Payroll Management Supported
Point of Sale (POS) Not Supported
Recurring Appointments Not Supported

Medical Spa Features

Appointment Management Supported
Before & After Pictures Supported
Client Management Supported
Gift Card Management Supported
HIPAA Compliant Supported
Inventory Management Supported
Package Creation Supported

Integrations

Antera Advance Supported
commonsku Supported

Integrations

Antera Advance Not Supported
commonsku Not Supported
Claim ESP Online and update features and information
Claim ESP Online and update features and information
Claim MD-Ware Software and update features and information
Claim MD-Ware Software and update features and information