Related Products
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About
Dzinga is a cloud-based platform for business communications that allows companies to connect with customers via phone, web, and multi-channel messaging through a single, simple web interface. Dzinga collects all your communications across all channels in one place. Your agents may attend to phone calls, SMS, texts sent on popular mobile messaging services, and webchats through a single dashboard. No more switching between multiple apps. Everything is grouped together and organized in a clean, simple, cross-platform web interface. The business telephony system by Dzinga automatically sends every call to the optimal branch, person, or device depending on who's calling, when, and why. No missed calls - no missed business opportunities. Widgets prompt your website visitors to start a live conversation with your agent "here and now". Each conversation is a sales opportunity.
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About
Issabel is an open source unified communications platform that consolidates IP communication services into a single system, surpassing the constraints of a conventional PBX by integrating features such as call center capabilities, email, management reports, fax, video call meetings, audio recording, and CRM and platform integrations. It offers a robust, flexible, and easy-to-use call center module designed to efficiently automate and manage contact centers, handling both incoming and outgoing call campaigns through an intuitive agent console and call management interface. Issabel streamlines PBX solutions for service providers, enabling the management of multiple clients from a single instance, simplifying administration without the need for separate servers for each client. To enhance functionality, Issabel supports add-ons crafted to seamlessly integrate with the platform, adding features that interact with telephony to improve customer service and automate actions for support.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Cloud telephony solution for companies
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Audience
Service providers seeking a solution to manage IP telephony, contact centers, and integrated communication services
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
€14 per user per month
Free Version
Free Trial
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Pricing
Free
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationDzinga
Founded: 2017
Poland
dzinga.com
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Company InformationIssabel
Founded: 2016
Mexico
www.issabel.com
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Categories |
Categories |
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Telephony Features
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP
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Integrations
ChatGPT
Facebook Messenger
HubSpot CRM
HubSpot Customer Platform
Instagram
Microsoft Teams
Odoo
OpenAI
Pipedrive
Telegram
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Integrations
ChatGPT
Facebook Messenger
HubSpot CRM
HubSpot Customer Platform
Instagram
Microsoft Teams
Odoo
OpenAI
Pipedrive
Telegram
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