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Related Products
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Dujiaoshou SCRM:
About
Dujiaoshou SCRM is a cloud-based social CRM for businesses managing cross-border customer conversations. It brings accounts and messages from social and chat channels into a shared workspace, including WhatsApp, Telegram, LINE, Facebook, Instagram and other supported platforms. Teams can manage multiple accounts, view customer profiles and conversation histories, organize contacts with tags and notes, assign conversations and record follow-ups. Features include multilingual translation, AI-assisted replies, customer-service workflows, ticket management and operational analytics. The platform is designed for cross-border e-commerce and customer support, sales, marketing and operations teams communicating across channels and languages. It is available as a web application and Windows and macOS desktop clients; available channels and features depend on the service plan.
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WuwenAI:
About
WuwenAI is a cloud-based customer service and engagement platform that brings supported messaging channels into a shared inbox for teams serving customers across regions. It connects WhatsApp, Instagram, Facebook Messenger, Telegram, LINE and website chat, while keeping conversations and customer records together. Teams can configure AI agents with a knowledge base to answer routine questions, use multilingual translation, assign and route conversations, and transfer complex cases to human agents. The workspace also provides customer profiles, internal collaboration and follow-up tools for managing ongoing inquiries. WuwenAI is intended for cross-border e-commerce, social commerce, B2B inquiry handling and SaaS or other customer-support operations. The browser-based service has a free plan, with paid plans for teams needing higher usage limits and additional collaboration features.
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Dujiaoshou SCRM:
Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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WuwenAI:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Dujiaoshou SCRM:
Audience
Cross-border e-commerce, global customer service, sales, marketing and operations teams managing multiple social messaging accounts and multilingual customer conversations.
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WuwenAI:
Audience
Cross-border e-commerce, B2B sales, SaaS support and customer service teams that need an omnichannel inbox, multilingual support and AI-to-human handoff.
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Dujiaoshou SCRM:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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WuwenAI:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Dujiaoshou SCRM:
API
Offers API
Not Supported
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WuwenAI:
API
Offers API
Supported
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Dujiaoshou SCRM:
Screenshots and VideosNo images available
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WuwenAI:
Screenshots and Videos |
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Dujiaoshou SCRM:
Pricing
$19.90/1.5M chars
The character plan costs $19.90 for 1.5 million translation characters, with no time limit. Pro and Ultimate subscriptions cost $30/month and $40/month, respectively, with discounts for longer terms. A 24-hour free trial includes three Ultimate ports.
Free Version
Not Supported
Free Trial
Supported
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WuwenAI:
Pricing
$0
A Free plan includes up to 2 team members, 1 social account, 1 plugin, 100 human conversations per month, 500 AI replies per month and 10,000 AI characters per month. Pro starts at $15.90 per month with monthly billing; longer billing periods advertise discounts. Flagship is $199 per month. Custom plans offer tailored limits and private deployment. Additional team members and social accounts may cost extra; third-party channel fees may also apply.
Free Version
Supported
Free Trial
Supported
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Dujiaoshou SCRM:
Reviews/
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WuwenAI:
Reviews/
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Dujiaoshou SCRM:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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WuwenAI:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Dujiaoshou SCRM:
Company InformationDujiaoshou SCRM
dujiaoshouai.com
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WuwenAI:
Company InformationWuwenAI
Founded: 2025
Hong Kong
wuwenai.ai/
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Dujiaoshou SCRM:
Alternatives |
WuwenAI:
Alternatives |
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WuwenAI:
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WuwenAI:
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WuwenAI:
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Dujiaoshou SCRM:
Categories |
WuwenAI:
Categories |
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Dujiaoshou SCRM:
Integrations
Instagram
Supported
LINE
Supported
Telegram
Supported
WhatsApp
Supported
Facebook Messenger
Not Supported
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WuwenAI:
Integrations
Instagram
Supported
LINE
Supported
Telegram
Supported
WhatsApp
Supported
Facebook Messenger
Supported
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Dujiaoshou SCRM:
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WuwenAI:
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