Knight

Knight

Knight SaaS SCRM
Dujiaoshou SCRM Knight

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Dujiaoshou SCRM:

About

Dujiaoshou SCRM is a cloud-based social CRM for businesses managing cross-border customer conversations. It brings accounts and messages from social and chat channels into a shared workspace, including WhatsApp, Telegram, LINE, Facebook, Instagram and other supported platforms. Teams can manage multiple accounts, view customer profiles and conversation histories, organize contacts with tags and notes, assign conversations and record follow-ups. Features include multilingual translation, AI-assisted replies, customer-service workflows, ticket management and operational analytics. The platform is designed for cross-border e-commerce and customer support, sales, marketing and operations teams communicating across channels and languages. It is available as a web application and Windows and macOS desktop clients; available channels and features depend on the service plan.
Knight:

About

Track visitors behavior to find the most suitable marketing channel. Monitor the effectiveness of marketing activities across channels by analyzing the exposure, access, and user acquisition of marketing content across those different channels. Integrate all touch point data from different user path ways. (e.g. official website, WeChat, email, content marketing, exhibitions) to achieve cross-channel attribution. Compare customer acquisition and conversion effects of each channel, allowing marketing strategies to be optimized in a timely manner. Online form - automatically collate the information when a customer completes an online form and add the customer to the contact list. Knight supports different types of forms to suit various marketing scenarios, such as advertising landing page, official website registration, event registration, etc. Identifiable QR code - embed a QR code in emails, articles, offline materials etc. to monitor call-to-action activities.
Dujiaoshou SCRM:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Knight:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Dujiaoshou SCRM:

Audience

Cross-border e-commerce, global customer service, sales, marketing and operations teams managing multiple social messaging accounts and multilingual customer conversations.
Knight:

Audience

Companies interested in a social CRM and marketing automation platform for WeChat
Dujiaoshou SCRM:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Knight:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Dujiaoshou SCRM:

API

Offers API Not Supported
Knight:

API

Offers API Not Supported
Dujiaoshou SCRM:

Screenshots and Videos

No images available
Knight:

Screenshots and Videos

Dujiaoshou SCRM:

Pricing

$19.90/1.5M chars
The character plan costs $19.90 for 1.5 million translation characters, with no time limit. Pro and Ultimate subscriptions cost $30/month and $40/month, respectively, with discounts for longer terms. A 24-hour free trial includes three Ultimate ports.
Free Version Not Supported
Free Trial Supported
Knight:

Pricing

No information available.
Free Version Supported
Free Trial Not Supported
Dujiaoshou SCRM:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Knight:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Dujiaoshou SCRM:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Knight:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Dujiaoshou SCRM:

Company Information

Dujiaoshou SCRM
dujiaoshouai.com
Knight:

Company Information

Knight SaaS SCRM
Founded: 2014
China
www.knight-crm.com/en/
Dujiaoshou SCRM:

Alternatives

Knight:

Alternatives

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Act!

Act!

4.0 out of 5 stars
Dujiaoshou SCRM:
Knight:
Dujiaoshou SCRM:

Categories

Social CRM Supported
Knight:

Categories

Event Registration Supported
Social CRM Supported
Dujiaoshou SCRM:

Integrations

Instagram Supported
LINE Supported
Telegram Supported
WeChat Not Supported
WhatsApp Supported
Knight:

Integrations

Instagram Not Supported
LINE Not Supported
Telegram Not Supported
WeChat Supported
WhatsApp Not Supported
Dujiaoshou SCRM:
Claim Dujiaoshou SCRM and update features and information
Claim Dujiaoshou SCRM and update features and information
Knight:
Claim Knight and update features and information
Claim Knight and update features and information