Util360

Util360

5.0 out of 5 stars
Dropcountr Util360

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Dropcountr:

About

Dropcountr delivers simple but powerful water analytics and customer engagement software which is compatible with all meters, regardless of manufacturer or read interval. Utilities use Dropcountr CLEAR to better understand customer behavior, address indoor/outdoor water efficiency budgets, respond to service requests and engage with customers cost-effectively using modern communication channels. Homeowners use Dropcountr HOME as a customer portal to better understand and manage personal water use, compare usage to their neighbors, reach goals, and access valuable rebates and utility announcements. Cloud-based data analytics and customer engagement. Dropcountr translates data generated by water meters into actionable information for utility staff and their customers. Connect with your customers on the technology they prefer. Reduce your customer service call volume. Automate alerts and transition to digital communications. Meet customer expectations and increase satisfaction.
Util360:

About

Util360 is a company that specializes in providing innovative utility billing and customer engagement solutions for the public sector. Their services are designed to streamline operations through ERP integration and ensure compliance, aiming to enhance efficiency, sustainability, and operational excellence in utility management. Key Features of Util360: Utility Billing Solutions: Util360 offers transparent and efficient billing solutions to streamline invoicing and payment processes for utilities. Customer Self-Service: They empower communities by providing instant access to utility information, enhancing consumer engagement and satisfaction. Meter Data Management: Util360 ensures precision in utility monitoring and billing with efficient meter data management solutions. ERP Solutions: They provide comprehensive ERP systems for integrated and efficient utility operations. BI Analytics: Util360 leverages data-driven analytics solutions for informed decisicions.
Dropcountr:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Util360:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Dropcountr:

Audience

Organizations looking for a customer-focused water utilities solution to gain visibility, transparency and customers satisfaction
Util360:

Audience

Federal, state, city and schools
Dropcountr:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Util360:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Dropcountr:

API

Offers API Supported
Util360:

API

Offers API Not Supported
Dropcountr:

Screenshots and Videos

Util360:

Screenshots and Videos

No images available
Dropcountr:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Util360:

Pricing

$100
Free Version Not Supported
Free Trial Not Supported
Dropcountr:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Util360:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
Util360:

Pros & Cons from Real Users

Pros

  • Util360 makes managing billing, customer service, and field operations a breeze with everything in one place. The real-time data has been a huge help in addressing issues quickly. It’s also versatile enough to handle electric, water, and gas utilities, and once we got the hang of it, the platform became much easier to use and more efficient for daily tasks.

Cons

  • What took the most getting used to was learning the full range of features. It took a little time at the start, and the setup was a bit longer than we expected. But once we got comfortable with the system, everything started to flow much more smoothly.
Dropcountr:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Util360:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Dropcountr:

Company Information

Dropcountr
Founded: 2013
United States
www.dropcountr.com
Util360:

Company Information

Util360
Founded: 2010
United States
www.util360.com
Dropcountr:

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Util360:

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Dropcountr:
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Util360:
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Util360:
UtilAbility

UtilAbility

Cogitate
Dropcountr:

Categories

Util360:

Categories

Dropcountr:

Integrations

Itron Enterprise Meter Data Management Supported
Util360:

Integrations

Itron Enterprise Meter Data Management Not Supported
Dropcountr:
Claim Dropcountr and update features and information
Claim Dropcountr and update features and information
Util360:
Claim Util360 and update features and information
Claim Util360 and update features and information