Drag

Drag

DragApp
+
+

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About

All-in-one workspace in Gmail. Stop switching between tools. Run your entire workflow from your inbox. Controlling teamwork can be hard. Especially when things are spread across emails plus lots of extra tools. But when it’s all together in Drag, you’ll see everything – and your teams can manage customers, close sales and plan projects from one place, in one simple way. We work directly in Gmail and G Suite. It’s where your team already spend their day. No more navigating between tools or forwarding or cc’ing between internal teams. Drag turns Gmail into your team’s workspace – one single workspace to run your business. Different teams need different things at different times, and usually, it starts from email. Control teamwork in one simple way, across the business.

About

Shared Inbox for your Team Email, SMS & WhatsApp accounts. Sharing email account login among team members is not scalable. Helpwise is an easy to use shared inbox for your team email accounts like help@, sales@, jobs@ etc. As business grows, it becomes a struggle to manage customer, sales or internal emails (billing, hiring) across the company. And, then we make a blunder by sharing email logins among team members. We understand the chaos that it creates because we have been through the same pain during our previous gigs & businesses. So, this is exactly why we built Helpwise - the shared inbox that really works! We all love Gmail, Outlook & other awesome email clients. So, we have made sure that Helpwise feels as easy as these common email services. Basically, you won't miss them here. Every team member will get own separate login to access same email address. So, no more password sharing. Better security with higher productivity!

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies that want an all in one workspace in Gmail

Audience

Teams that want a shared inbox solution for email, SMS, and WhatsApp

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$10 per user per month
$8 per user per month if billed annually
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Easy way to manage multiple inboxes for a team in one dashboard. Can assign messages to each other as well.
  • Love how easy it is to add inboxes for an entire team to manage and collaborate within. Streamlines support.

Cons

  • There are not any cons that I can think of for now.
  • It's a little tricky to set up and UI/ux could be updated to simplify.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

DragApp
Founded: 2017
United Kingdom
www.dragapp.com

Company Information

Helpwise
Founded: 2019
United States
helpwise.io

Alternatives

Alternatives

Categories

Email Management Supported
Mail Merge Supported
Productivity Supported
Task Management Supported

Categories

Email Clients Supported
Email Management Supported
Help Desk Supported

Email Management Features

Data Recovery Supported
Email Archiving Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Supported
Email Recall Not Supported
Queue Manager Supported
Response Management Supported
Routing Not Supported
Shared Inboxes Supported
Signature Management Supported
Spam Blocker Supported
Whitelisting / Blacklisting Not Supported

Productivity Features

Collaboration Supported
Database Creation Not Supported
Document Creation Not Supported
File Sharing Supported
Notes Management Supported
Office Suite Not Supported
Presentation Tools Not Supported
Project Management Supported
Task Management Supported
Team Chat Supported

Email Management Features

Data Recovery Not Supported
Email Archiving Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Supported
Email Recall Not Supported
Queue Manager Not Supported
Response Management Supported
Routing Supported
Shared Inboxes Supported
Signature Management Supported
Spam Blocker Supported
Whitelisting / Blacklisting Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Supported
Customizable Branding Supported
Document Storage Not Supported
Email Integration Supported
Incident Management Supported
Interaction Tracking Supported
IT Asset Management Not Supported
Knowledge Base Supported
Known Issue Management Supported
Live Chat Supported
Multi-Channel Communication Supported
Multiple Brands / Products Supported
Network Monitoring Not Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Not Supported
Ticket Management Supported

Integrations

Gmail Supported
Copper Not Supported
Dialpad Connect Not Supported
Dialpad Support Not Supported
Dropbox Not Supported
Google Calendar Supported
Google Workspace Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
JustCall Not Supported
Pipedrive Not Supported
Quickwork Not Supported
Salesflare Not Supported
Shopify Not Supported
Slack Not Supported
Stackreaction Not Supported
Stripe Not Supported
Trello Not Supported
Twilio Not Supported
WhatsApp Not Supported

Integrations

Gmail Supported
Copper Supported
Dialpad Connect Supported
Dialpad Support Supported
Dropbox Supported
Google Calendar Not Supported
Google Workspace Not Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
JustCall Supported
Pipedrive Supported
Quickwork Supported
Salesflare Supported
Shopify Supported
Slack Supported
Stackreaction Supported
Stripe Supported
Trello Supported
Twilio Supported
WhatsApp Supported
Claim Drag and update features and information
Claim Drag and update features and information
Claim Helpwise and update features and information
Claim Helpwise and update features and information