Dovetail

Dovetail

Dovetail Research
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About

Dovetail is an AI-native customer intelligence platform that transforms customer conversations, documents, and surveys into actionable insights to drive better product decisions. It automatically analyzes call transcripts, survey responses, support tickets, and feedback to deliver fast, accurate reports that empower teams across product, marketing, sales, and customer experience. With integrations into Slack, Microsoft Teams, and popular tools like Notion and Zapier, Dovetail brings the voice of the customer directly to where teams work. The platform supports recruiting verified consumers and professionals for research, making customer feedback collection efficient and scalable. Trusted by Fortune 500 companies like Amazon, Deloitte, and Atlassian, Dovetail helps build a culture of customer-centricity through continuous insight sharing. Its AI-powered features reduce manual workload and accelerate understanding of user needs.

About

i-Genie.ai is a consumer insights operating system that uses AI to analyse billions of digital signals across search, social, reviews and other sources. It helps insights teams turn consumer data into decision-grade intelligence across brand tracking, trends, innovation, social impact and customer experience.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Product managers, UX researchers, marketers, and customer experience teams at enterprises seeking an AI-powered platform to centralize, analyze, and act on customer feedback for faster, better product decisions

Audience

Consumer insights, market research, brand, marketing and innovation teams at consumer-facing organisations.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$29/user/month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Dovetail Research
Founded: 2017
Australia
dovetail.com

Company Information

i-Genie.ai
Founded: 2022
i-genie.ai

Alternatives

Alternatives

Sharpr

Sharpr

Dynata
Dovetail

Dovetail

Dovetail Research

Categories

Categories

Qualitative Data Analysis Features

Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis

UX Features

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Integrations

AccessOwl
Airtable
Asana
Evernote
Facebook
Feefo
Freshdesk
Gmail
Google Analytics
Google Forms
Jira
Jira Work Management
Magellan AI
Slack
Stackreaction
Surfside
SurveyMonkey
Wufoo
X (Twitter)
Zendesk

Integrations

AccessOwl
Airtable
Asana
Evernote
Facebook
Feefo
Freshdesk
Gmail
Google Analytics
Google Forms
Jira
Jira Work Management
Magellan AI
Slack
Stackreaction
Surfside
SurveyMonkey
Wufoo
X (Twitter)
Zendesk
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Claim Dovetail and update features and information
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