Dovetail

Dovetail

Dovetail Research
Qualaroo

Qualaroo

ProProfs
+
+

Related Products

  • SurveySparrow
    3,007 Ratings
    Visit Website
  • Sogolytics
    865 Ratings
    Visit Website
  • Bright Data
    1,076 Ratings
    Visit Website
  • Zendesk
    7,560 Ratings
    Visit Website
  • NetNut
    578 Ratings
    Visit Website
  • Harmoni
    16 Ratings
    Visit Website
  • Kubit
    33 Ratings
    Visit Website
  • MongoDB Atlas
    1,650 Ratings
    Visit Website
  • Kevel
    96 Ratings
    Visit Website
  • Motivosity
    4,430 Ratings
    Visit Website

About

Dovetail is an AI-native customer intelligence platform that transforms customer conversations, documents, and surveys into actionable insights to drive better product decisions. It automatically analyzes call transcripts, survey responses, support tickets, and feedback to deliver fast, accurate reports that empower teams across product, marketing, sales, and customer experience. With integrations into Slack, Microsoft Teams, and popular tools like Notion and Zapier, Dovetail brings the voice of the customer directly to where teams work. The platform supports recruiting verified consumers and professionals for research, making customer feedback collection efficient and scalable. Trusted by Fortune 500 companies like Amazon, Deloitte, and Atlassian, Dovetail helps build a culture of customer-centricity through continuous insight sharing. Its AI-powered features reduce manual workload and accelerate understanding of user needs.

About

Customer & User Feedback Software. Survey visitors on your website or app with Qualaroo Nudges™. Qualaroo makes it easy to survey specific users in context while they are looking at your product, service & brand. Get actionable user insights based on where visitors are on your site, who they are, how much they pay, visit history and more. Select from professionally designed questions and templates or create your own. Customize Nudges with your company colors and branding for a native feel. Qualaroo responses are 10x more valuable than email surveys because they catch your visitor in real-time, with context. When you ask questions right on your site or app, the responses are of higher value. You can determine exactly when and who the survey targets. Target your customers based on specific actions, behavioral patterns, events, locations, browser cookies, or data streamed from your applications.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Product managers, UX researchers, marketers, and customer experience teams at enterprises seeking an AI-powered platform to centralize, analyze, and act on customer feedback for faster, better product decisions

Audience

User researchers and UX designers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$29/user/month
Free Version
Free Trial

Pricing

$64/Month 20% off
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.6 / 5
design 4.6 / 5
support 4.6 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Dovetail Research
Founded: 2017
Australia
dovetail.com

Company Information

ProProfs
Founded: 2010
United States
qualaroo.com

Alternatives

Alternatives

Categories

Categories

UX Features

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Qualitative Data Analysis Features

Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis

UX Features

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Journey Mapping Tools Features

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Integrations

Slack
Stackreaction
Wufoo
Zapier
Decibel
Easyflow
Facebook
Freshpaint
GitHub
Google Analytics
Google Forms
Kissmetrics
Microsoft Teams
Optimizely One
Surfside
Tableau
Trello
VisitorTrack
X (Twitter)

Integrations

Slack
Stackreaction
Wufoo
Zapier
Decibel
Easyflow
Facebook
Freshpaint
GitHub
Google Analytics
Google Forms
Kissmetrics
Microsoft Teams
Optimizely One
Surfside
Tableau
Trello
VisitorTrack
X (Twitter)
Claim Dovetail and update features and information
Claim Dovetail and update features and information
Claim Qualaroo and update features and information
Claim Qualaroo and update features and information