Dovetail

Dovetail

Dovetail Research
K-Value

K-Value

Knowmore
+
+

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About

Dovetail is an AI-native customer intelligence platform that transforms customer conversations, documents, and surveys into actionable insights to drive better product decisions. It automatically analyzes call transcripts, survey responses, support tickets, and feedback to deliver fast, accurate reports that empower teams across product, marketing, sales, and customer experience. With integrations into Slack, Microsoft Teams, and popular tools like Notion and Zapier, Dovetail brings the voice of the customer directly to where teams work. The platform supports recruiting verified consumers and professionals for research, making customer feedback collection efficient and scalable. Trusted by Fortune 500 companies like Amazon, Deloitte, and Atlassian, Dovetail helps build a culture of customer-centricity through continuous insight sharing. Its AI-powered features reduce manual workload and accelerate understanding of user needs.

About

K-Value. Analyze the use of your applications. Knowmore announces the release of its new analytics module. Designed in co-innovation with Airbus. Knowmore, French pioneer of Digital Adoption. Knowmore Software Suite accelerates. Getting started and improves daily performance for nearly one million users, on web and mobile applications for public service and large companies in 20 countries, by merging learning and use. Efficiency on strategic applications : +90% Learning and training time: économie +40% Average error rate per application: -33% Decrease in support calls: 50% Original appropriation methods with a facilitating, immersive and fun approach, recognized by large companies. Knowledge of strategic application. 40 connectors made on popular business softwares. 110 connectors made on specific applications. All business applications are duplicated to ensure a unique learning experience for hundreds of thousands of users.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Product managers, UX researchers, marketers, and customer experience teams at enterprises seeking an AI-powered platform to centralize, analyze, and act on customer feedback for faster, better product decisions

Audience

Public service businesses that need an anayltic tool for business applications

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$29/user/month
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Dovetail Research
Founded: 2017
Australia
dovetail.com

Company Information

Knowmore
Founded: 2001
France
www.knowmore365.com

Alternatives

Alternatives

K-Now

K-Now

Knowmore
Omnis Studio

Omnis Studio

Omnis Software Ltd

Categories

Categories

UX Supported

UX Features

Animation Not Supported
For Mobile Supported
For Websites Supported
Heatmaps Not Supported
Prototyping Not Supported
Screen Activity Recording Not Supported
Unmoderated Testing Not Supported
Usability Testing Supported
User Journeys Not Supported
User Research Supported

Qualitative Data Analysis Features

Annotations Supported
Collaboration Supported
Data Visualization Supported
Media Analytics Not Supported
Mixed Methods Research Not Supported
Multi-Language Supported
Qualitative Comparative Analysis Not Supported
Quantitative Content Analysis Not Supported
Sentiment Analysis Supported
Statistical Analysis Not Supported
Text Analytics Supported
User Research Analysis Supported

UX Features

Animation Not Supported
For Mobile Not Supported
For Websites Not Supported
Heatmaps Supported
Prototyping Not Supported
Screen Activity Recording Supported
Unmoderated Testing Not Supported
Usability Testing Supported
User Journeys Supported
User Research Not Supported

Integrations

Airtable Supported
Asana Supported
Dropbox Supported
Evernote Supported
Facebook Supported
Feefo Supported
Freshdesk Supported
GitHub Supported
Gmail Supported
Intercom Supported
Jira Supported
Jira Work Management Supported
Magellan AI Supported
Stackreaction Supported
Surfside Supported
WON Supported
Wufoo Supported
X (Twitter) Supported
Zapier Supported
Zendesk Supported

Integrations

Airtable Not Supported
Asana Not Supported
Dropbox Not Supported
Evernote Not Supported
Facebook Not Supported
Feefo Not Supported
Freshdesk Not Supported
GitHub Not Supported
Gmail Not Supported
Intercom Not Supported
Jira Not Supported
Jira Work Management Not Supported
Magellan AI Not Supported
Stackreaction Not Supported
Surfside Not Supported
WON Not Supported
Wufoo Not Supported
X (Twitter) Not Supported
Zapier Not Supported
Zendesk Not Supported
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