Audience
Users searching for a tool that provides them with concise, relevant information, at exactly the moment it is needed
About K-Now
K-Now Digital Adoption Platform. Accelerates the uptake and improves the daily performance of users on your business applications. User Performance Empowered. Every day hundreds of thousands of users around the world perform on their mission-critical applications thanks to K-Studio. Knowmore, French pioneer of Digital Adoption. Knowmore Software Suite. Accelerates Getting Started and Improves Daily Performance for Nearly One Million Users, on web and mobile applications for public service and large companies in 20 countries, by merging learning and use. K-Now Multi-lingual digital adoption platform. With K-Now, advise and guide your users directly over your applications K-Now is an innovative medium designed to broadcast information when it is most valuable: when the user needs it! At Knowmore, we like to compare K-Now to a GPS: Like it, K-Now dispalys concise and relevant information in relation to the user's location.
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Integrations
No integrations listed.
Company Information
Knowmore
Founded: 2001
France
www.knowmore365.com/solutions/k-now/
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Product Details
Platforms Supported
Cloud
Windows
Android
Support
Phone Support
Online
K-Now Product Features
Customer Experience
Feedback Management
Supported
Survey Management
Supported
Action Management
Not Supported
Analytics
Not Supported
Customer Segmentation
Not Supported
Dashboard
Not Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Not Supported
Sentiment Analysis
Not Supported
Text Analysis
Not Supported
Trend Analysis
Not Supported
Customer Service
Alerts / Escalation
Supported
Email Management
Supported
Knowledge Base
Supported
Surveys & Feedback
Supported
Virtual Assistant
Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Live Chat
Not Supported
Performance Metrics
Not Supported
Queue Management
Not Supported
Self Service Portal
Not Supported
Social Media Integration
Not Supported
Workflow Management
Not Supported
Digital Adoption Platforms
Audience Segmentation
Supported
Content Creation
Supported
Contextual Guidance
Supported
Data Validation
Supported
In-App Training
Supported
Launch Management
Supported
Multi-Language
Supported
Surveys & Feedback
Supported
User Onboarding
Supported
Self Service Tools
Not Supported
Onboarding
Document Management
Supported
Electronic Forms
Supported
Employee Handbook
Supported
Task Management
Supported
Training Management
Supported
Course Management
Not Supported
E-Verify / I-9 Forms
Not Supported
Electronic Signature
Not Supported
Employee Portal
Not Supported
File Management
Not Supported
Job Description Management
Not Supported
Orientation Management
Not Supported
Self Service Portal
Not Supported
Tax Forms
Not Supported
