Service Pro Stream

Service Pro Stream

Service Pro Stream, LLC
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About

Dougal is a job scheduling and field-work management application for trade and service businesses. It helps coordinators and field workers organize customers, jobs, visits, calendars and follow-ups. Each job keeps a chronological record of notes, photos, visit activity and billing links, so teams can review previous work and coordinate the next step. Field users can view assigned visits, add notes and photos, record time and access job information. Office users can schedule and review work, generate timesheets, manage quotes and invoices, and import records from supported accounting and contact sources. Dougal is designed for sole traders and teams in plumbing, electrical, HVAC, maintenance, installation, inspection and other businesses that send workers to customer sites. It helps teams coordinate field work and keep job records in one place.

About

Service Pro Stream is field service management software for appliance repair, HVAC, and plumbing companies. It handles online booking, scheduling, dispatch, and customer communication in one system. Customers book through a conversational interface that captures the appliance make, model, and problem. They can photograph the dataplate and the model and serial numbers are read from the image, so the technician can look up parts before arriving. Dispatch runs on rules you set per technician: how far from home base a job can be, how far apart consecutive jobs can be, and how far the first and last calls can sit from the starting point. The engine enforces these when it offers time slots. Technicians work from any phone browser. The portal installs to the home screen with no app store download. They see customer notes, photos, and captured model numbers, search parts, and record work on site.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Sole traders, small businesses, and growing field-service teams in plumbing, electrical, HVAC, maintenance, construction, inspections, and related trades. Suitable for business owners, coordinators, and field workers who need straightforward job scheduling and tracking.

Audience

Independent and small multi-technician service companies in appliance repair, HVAC, and plumbing. Built for shops running one to fifty technicians that find enterprise field service platforms too complex and too expensive.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$7.99/user/month
New accounts receive a time-limited free-user allowance: 2 active users for 12 months, 6 for 6 months, or 12 for 3 months. After the included period, additional active users are $7.99 per user per month. Currency and displayed pricing may vary by market.
Free Version Supported
Free Trial Supported

Pricing

$45 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Dougal
Founded: 2017
Australia
dougal.app

Company Information

Service Pro Stream, LLC
Founded: 2026
United States
serviceprostream.com

Alternatives

Alternatives

Varisett FSM

Varisett FSM

Varisett Limited
FieldEdge

FieldEdge

Xplor

Categories

Categories

Integrations

QuickBooks Online Supported
Xero Supported

Integrations

QuickBooks Online Not Supported
Xero Not Supported
Claim Dougal and update features and information
Claim Dougal and update features and information
Claim Service Pro Stream and update features and information
Claim Service Pro Stream and update features and information