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About

Empowering brick and mortar businesses with digital technology. Easiest way for customers to discover your catalogue in the store. Customers can also interact directly with your business on WhatsApp and place their order. Customers can discover your business directly on Google by the popularity of individual catalogue items. Customers can now stand in your store and place their order digitally. Customers can also interact directly with your business on WhatsApp and place their order. Non-stop relationship with your customer is good for business. Customers are engaged on WhatsApp to have continues relationship with your business directly without getting tied to intermediary discovery platforms. Customers are encouraged to do more with your business to increase their engagement in multiple ways. Customers can now pay directly with their credit/debit cards through their bank apps without the need of entering CVV and 3D Secure Password/OTP.

About

Zaptick is an AI-native customer communication platform built to help businesses run every conversation from a single place. It brings WhatsApp, Email, RCS, SMS, Voice AI, and Instagram into one dashboard, backed by a unified team inbox, a no-code workflow builder, AI chatbots and voice agents, native WhatsApp catalogue, and live analytics, so teams are not stitching together five separate tools to manage customer communication. Built for modern businesses that need faster communication and better engagement, Zaptick helps sales, support, and marketing teams streamline operations while delivering better customer experiences.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Businesses and stores looking for a retail management system to improve customer experience

Audience

Businesses of all sizes, including startups, small and medium businesses, ecommerce brands, sales and marketing teams, customer support teams, and enterprises that need to manage customer communication across WhatsApp and other digital channels.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

₹1,420/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • QR CODE Solution + Payment gateway + Delivery + Billing + Inventory + Swiggy, Zomato and dotpe integration in on platform + Marketing and loyalty.

Cons

  • There is no marketing done from this company.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

DotPe
India
dotpe.in/

Company Information

Zaptick
Founded: 2024
India
zaptick.io

Alternatives

Alternatives

Categories

Categories

Integrations

WhatsApp Supported
Google Supported
Google Pay Supported
Instagram Not Supported
MealPe Supported
Pidge Supported
Reelo Supported
Zipler.io Supported

Integrations

WhatsApp Supported
Google Not Supported
Google Pay Not Supported
Instagram Supported
MealPe Not Supported
Pidge Not Supported
Reelo Not Supported
Zipler.io Not Supported
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