Docuo

Docuo

Spreading
Zoomin

Zoomin

Zoomin Software
+
+

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About

Docuo is an All-in-one tool documentation platform. It is a SaaS platform that helps you to build a great self-service knowledge base for your customers and internal users (public or private knowledge bases). It can Elevate your team's capabilities with one powerful documentation tool. Eliminate fragmented workflows, consolidate tasks, and supercharge efficiency. Benefits of using Docuo: —AI-Assisted Writing:Docuo Copilot automates documentation writing so developers can focus on coding, not writing. —Cross-Team Collaboration: Enable seamless collaboration so your developers and tech writers can co-create stellar documentation with ease. —Easy-to-use Editor: Intuitively embed images, videos, code and more. Customizable blocks make rearranging content effortless. —Hassle-Free Doc Management: Centralize docs for all products enabling effortless version control. —Publish Docs Sites: Docuo handles optimizations for responsiveness, mobile-friendliness and SEO

About

Deliver effortless self-service with personalized content at key points in the customer journey. Transform the technical content you already own into a great self-service experience. Deliver personalized, relevant and easy-to-find answers that customers need in your documentation portal, community, support site, and in your product. Enable your remote workforce by delivering real-time guidance that analyzes each support case and recommends contextually relevant technical content. Strengthen your product value and improve the customer experience by understanding areas of friction and how customers are engaging with your content. Zoomin integrates seamlessly with dozens of leading tools and platforms, providing a scalable solution that provides the product answers your customers need, effortlessly without your existing workflow.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Enterprise, mid size business and startups

Audience

Companies that want to offer product answers and a documentation portal to customers

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$31/month/team
Includes:
3 workspace users
1 project
1 site

Key features:
AI assistant
Custom domain
Basic branding
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Spreading
Founded: 2015
United States
www.spreading.ai

Company Information

Zoomin Software
Founded: 2015
United States
www.zoominsoftware.com

Alternatives

Alternatives

Archbee

Archbee

AiurLabs
Enghouse eKMS

Enghouse eKMS

Enghouse Interactive

Categories

AI Tools Supported
API Documentation Supported

Categories

Software Documentation Features

Access Roles / User Permissions Supported
Automatic Documentation Generation Not Supported
Collaboration Tools Supported
Docs Web Hosting Not Supported
Feedback Capture Not Supported
Markdown Support Not Supported
Multiple Formats Support Supported
Multiple Versions Support Not Supported
reStructured Text Support Not Supported
Version Control Supported
Webhooks Not Supported
WYSIWIG Editor Not Supported

Knowledge Management Features

Artificial Intelligence (AI) Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Supported
Discussion Boards Not Supported
Full Text Search Not Supported
Knowledge Base Management Supported
Self Service Portal Supported

Software Documentation Features

Access Roles / User Permissions Supported
Automatic Documentation Generation Supported
Collaboration Tools Not Supported
Docs Web Hosting Not Supported
Feedback Capture Supported
Markdown Support Not Supported
Multiple Formats Support Supported
Multiple Versions Support Supported
reStructured Text Support Not Supported
Version Control Not Supported
Webhooks Supported
WYSIWIG Editor Supported

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Not Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Supported

Integrations

Adobe Analytics Not Supported
GitHub Not Supported
GitLab Not Supported
Google Analytics Not Supported
Jira Not Supported
Jive Not Supported
Loom Supported
MadCap IXIA CCMS Not Supported
Microsoft Dynamics 365 Not Supported
Oracle Cloud CX Not Supported
Oracle Taleo Not Supported
Paligo Not Supported
Salesforce Not Supported
Salesforce Agentforce Service Not Supported
Salesforce Experience Cloud Not Supported
ServiceNow Not Supported
Vimeo Supported
XDocs DITA CCMS Not Supported
YouTube Supported
Zendesk Not Supported

Integrations

Adobe Analytics Supported
GitHub Supported
GitLab Supported
Google Analytics Supported
Jira Supported
Jive Supported
Loom Not Supported
MadCap IXIA CCMS Supported
Microsoft Dynamics 365 Supported
Oracle Cloud CX Supported
Oracle Taleo Supported
Paligo Supported
Salesforce Supported
Salesforce Agentforce Service Supported
Salesforce Experience Cloud Supported
ServiceNow Supported
Vimeo Not Supported
XDocs DITA CCMS Supported
YouTube Not Supported
Zendesk Supported
Claim Docuo and update features and information
Claim Docuo and update features and information
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Claim Zoomin and update features and information