DoctorConnect

DoctorConnect

Adtel International
Weave
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About

DoctorConnect delivers industry-leading patient engagement and automation tools that help healthcare providers improve efficiency, reduce no-shows, and enhance patient satisfaction. With over 32 years of experience, we support thousands of doctors, clinics, and hospitals nationwide. Our platform integrates with hundreds of EMR and PM systems to simplify communication and daily operations. Key Features: • ARIA Phase 1 – AI receptionist for 24/7 call answering, triage, and transfers • ARIA Phase 2 – AI scheduling automation for real-time booking and rescheduling • Automated Reminders and Recalls • Digital Patient Forms and Surveys • Automated Waitlist and No-Show Recovery • Secure Messaging, Telehealth, and Online Payments • And more Discover how DoctorConnect can boost revenue, streamline workflow, and transform your patient experience.

About

Weave is the all-in-one customer communication and engagement platform for small business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local businesses attract, communicate with and engage customers to grow their business. The first Utah company to join Y Combinator, Weave has set the bar for Utah startup achievement & work culture. In the past year, Weave has been included in the Forbes Cloud 100, Inc. 5000 fastest-growing companies in America, and Glassdoor Best Places to Work.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Doctors, clinics and hospitals

Audience

Small businesses

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Play Video COMPASS & FASTR Patient intake forms DoctorConnect Screenshot 1 View more images or videos

Screenshots and Videos

Weave Messages- Easy one-click communication wherever you are. Engage customers, send updates, schedule appointments and answer questions with Weave’s powerful two-way texting. Weave Analytics- Practice analytics gives you an in-depth look at trend data to bring back patients with unscheduled treatment, canceled appointments, and other priority patients. Notably, the feature’s ability to access dental insurance demographics will allow office owners to maximize profitability. Weave Phones- Say goodbye to outdated phone systems – try a smarter phone system that can help you identify new and current customers, heavy call times for your business, and opportunities to impress your customers with helpful and actionable information at every call. Weave Web Assistant- Let your website work harder for you by allowing customers to schedule with and text your business whenever it works for them. Then quickly respond when you can and continue with your day. Weave Payments- Collect more with less time, effort, and hassle. Weave Payments is the full payment processing solution that offers multiple contactless payment options that let your customers pay the way they want, whether they’re in the office or miles away. Weave Reviews- Promote your business, get discovered, and win more business with Weave’s simple and effective review management tool. View more images or videos

Pricing

$210
Price varies. Flat monthly rate based on the total number of providers and locations. Contact us for more details.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 3.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.3 / 5
ease 4.7 / 5
features 4.7 / 5
design 4.0 / 5
support 4.3 / 5

Pros from Real Users

Pros

  • One of my favorite features is the ability to send patients individual text messages and be able to encrypt them as well if needed. Along with individual texting is sending mass text messages to a list of patients on a providers schedule for a certain day. Our patients prefer text to call and so this has allowed us to get in touch with so many more patients. I've also enjoyed the Enhanced Text feature. This adds a link to an appointment reminder that will pull up a map app to guide patients to the address as well as allow the patient to change the language of the reminder.

Pros & Cons from Real Users

Pros

  • Sending reminders using integrated contacts / scheduling data from our medical practice management software; Caller ID populated from contacts in PMS; One platform for phone, text, reminders, and fax.
  • I like how the phone comes with everything as well. I was able to cancel my phone provider and save money with Weave.
  • Very helpful software to bring all your marketing into one platform and to allow calls on the go in their app.

Cons

  • Spotty phone service; No user programable administration of auto attendant - requires talking to support to tell you how your auto attendant is configured and to reprogram it; SMS text app is very limited - uses only one inbox and can't organize multiple users into individual conversation threads (like ZipWhip or heyMarket); Support has gotten much more difficult to contact and lower level support isn't that helpful; Tiny desktop app interface!! Only as big as a typical cell phone screen; not sizable. Big limitation when using the app for many functions; After using Weave for nearly a year, they've been totally unresponsive to product suggestions.
  • There’s nothing about Weave that I didn’t like. Everything is A OK.
  • Not much we dislike about it so far so good with our clients.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Adtel International
Founded: 1992
United States
www.doctorconnect.net

Company Information

Weave
Founded: 2011
United States
www.getweave.com

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Categories

AI Review Management Supported
Appointment Reminder Supported
Chiropractic Supported
Clinic Management Supported
Dental Supported
Dermatology Supported
Healthcare Supported
Medical Practice Management Supported
Medical Scheduling Supported
Medical Spa Supported
Optometry Supported
Patient Engagement Supported
Patient Experience Supported
Patient Intake Supported
Patient Management Supported
Patient Scheduling Supported
Pediatric Supported
Physical Therapy Supported
Plastic Surgery Supported
Podiatry Supported
Radiology Supported
Reputation Management Supported
Telemedicine Supported

Categories

Ambulatory Surgery Center (ASC) Supported
Appointment Reminder Supported
Appointment Scheduling Supported
Business Phone Systems Supported
Business Text Messaging Supported
Business VoIP Supported
Call Tracking Supported
Contact Management Supported
Customer Advocacy Supported
Customer Communications Management Supported
Customer Engagement Supported
Customer Feedback Supported
Dental Supported
Email Marketing Supported
Healthcare CRM Supported
HIPAA Compliant Messaging Supported
Internal Communications Supported
IVR Supported
Lead Management Supported
Local Marketing Supported
Loyalty Management Supported
Medical Scheduling Supported
Optometry Supported
Patient Case Management Supported
Patient Engagement Supported
Patient Intake Supported
Patient Relationship Management (PRM) Supported
Patient Scheduling Supported
Payment Processing Supported
Review Management Supported
SMS Marketing Supported
Spa Supported
Team Chat Supported
Team Communication Supported
Telephony Supported
Unified Communications Supported
Veterinary Supported
Veterinary Appointment Scheduling Supported

Appointment Reminder Features

Appointment Scheduling Supported
Calendar Management Supported
Call Reminders Supported
Email Reminders Supported
Online Booking Supported
Payment Reminders Supported
Recurring Appointments Supported
Rescheduling Supported
SMS Messaging Supported
Two-Way Messaging Supported

Dental Features

Appointment Management Not Supported
Appointment Reminders Supported
Claims Management Not Supported
Clinical Charting Not Supported
Imaging Not Supported
Inventory Management Not Supported
Patient Account Management Not Supported
Patient Billing Supported
Patient Records Management Not Supported
Treatment Planning Not Supported

Medical Scheduling Features

Appointment Management Supported
Billing & Invoicing Not Supported
Drag & Drop Supported
Facility Scheduling Supported
Multi-Location Supported
No-Show Tracking Supported
On Call Scheduling Not Supported
Patient Records Not Supported
Patient Scheduling Supported
Physician Management Not Supported
Recurring Appointments Supported
Self Service Portal Supported
Staff Scheduling Not Supported

Optometry Features

Appointment Management Supported
Insurance Management Not Supported
Inventory Management Not Supported
Patient Records Not Supported
Recall Tracking Supported

Patient Engagement Features

Appointment Scheduling Supported
Care Planning Supported
Collaboration Supported
Messaging Supported
Mobile Access Supported
Patient Education Supported
Patient Portal Supported
Personal Health Record Supported
Progress Tracking Supported
Self Management Supported

Patient Scheduling Features

Analytics/Reporting Supported
Approval Process Control Supported
HIPAA Compliant Supported
Mobile Access Supported
Notifications/Alerts Supported
Online Scheduling Supported
Patient Communications Supported
Patient Intake Supported
Patient Portal Not Supported
Patient Records Management Supported
Payment Processing Supported
Reminders Supported
SMS Messaging Supported
Show More Features

Chiropractic Features

Appointment Management Supported
Billing & Invoicing Supported
Claims Management Not Supported
EHR Certified Not Supported
Outcome Assessments Not Supported
Patient Account Management Not Supported
Patient Records Not Supported
SOAP Notes Not Supported

Dermatology Features

Claims Management Not Supported
EMR / EHR Not Supported
HIPAA Compliant Supported
Image Management Not Supported
Inventory Management Not Supported
Patient Portal Not Supported
Progress Notes Not Supported
Scheduling Supported
Treatment Plans Not Supported

Medical Practice Management Features

Claims Management Not Supported
E-Prescribing Not Supported
EMR / EHR Not Supported
HIPAA Compliant Supported
Insurance Eligibility Verification Not Supported
Inventory Management Not Supported
Multi-Office Not Supported
Multi-Physician Supported
Patient Billing Supported
Patient Portal Not Supported
Patient Records Not Supported
Patient Registration Supported
Patient Scheduling Supported
Physician Scheduling Not Supported

Medical Spa Features

Appointment Management Supported
Before & After Pictures Not Supported
Client Management Supported
Gift Card Management Not Supported
HIPAA Compliant Not Supported
Inventory Management Not Supported
Package Creation Not Supported

Patient Management Features

Admissions Management Supported
Bed Management Not Supported
Discharge Management Not Supported
Historical Reporting Not Supported
Patient Flow Management Supported
Patient Location Tracking Not Supported
Patient Monitoring Not Supported
Real Time Reporting Supported
Waiting Time Tracking Supported

Pediatric Features

Admissions Management Supported
Billing & Invoicing Not Supported
Charge Capture Supported
Clinical Notes Not Supported
Code Processing Not Supported
Custom Bundles Supported
Electronic Health Record Not Supported
HIPAA Compliant Supported
Practice Management Supported
Scheduling Supported
SMS Messaging Supported
Vaccine Management Not Supported

Physical Therapy Features

Activity Monitoring Not Supported
Appointment Management Supported
Assessments Not Supported
Billing & Invoicing Not Supported
Exercise Management Supported
Insurance Management Not Supported
Multi-Location Supported
Patient Records Not Supported
Practice Management Supported
Progress Notes Not Supported
Treatment Plans Not Supported

Plastic Surgery Features

Appointment Management Supported
Before & After Pictures Not Supported
Claims Management Not Supported
Inventory Management Not Supported
Patient Billing Supported
Patient Flow Management Not Supported
Patient Portal Not Supported
Patient Records Management Not Supported
Scheduling Supported

Podiatry Features

Appointment Management Supported
Patient Records Not Supported

Radiology Features

Audit Trail Not Supported
Billing & Invoicing Not Supported
Claims Management Not Supported
EDI Not Supported
EMR HL7 Bridge Not Supported
Image Fusion Not Supported
PACS Integration Not Supported
Patient Scheduling Supported
Scanning Input Not Supported
Teleradiology Not Supported
Wait List Management Supported

Appointment Reminder Features

Appointment Scheduling Supported
Calendar Management Supported
Call Reminders Supported
Email Reminders Supported
Online Booking Not Supported
Payment Reminders Supported
Recurring Appointments Supported
Rescheduling Supported
SMS Messaging Supported
Two-Way Messaging Supported
Show More Features

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Not Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Not Supported
Online Payments Supported
Recurring Appointments Supported
Room Booking Management Not Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Not Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Not Supported
Web Conferencing Not Supported

Business VoIP Features

Call Parking Not Supported
Call Recording Supported
Contact Management Supported
Encryption Not Supported
IVR / Voice Recognition Supported
Ring Groups Not Supported
SIP Trunking Not Supported
Unified Communications Not Supported
Voice Quality Enhancement Not Supported

Call Tracking Features

Call Log Not Supported
Call Recording Supported
Call Routing Supported
Caller Identification Supported
Campaign Management Not Supported
Conversion Tracking Not Supported
CRM Not Supported
IVR / Voice Recognition Not Supported
Keyword Tracking Not Supported

Contact Management Features

Activity Management Not Supported
Appointment Management Supported
Contact Database Not Supported
Contact History Not Supported
Contact Import/Export Not Supported
Customer Pipeline Not Supported
Email Marketing Not Supported
Group Management Not Supported
Interaction Tracking Not Supported
Lead Management Not Supported
Prospecting Tools Not Supported
Sales Pipeline Management Not Supported
Search / Filter Not Supported
Segmentation Not Supported
Shared Contacts Not Supported
Social Media Integration Not Supported

Customer Advocacy Features

Advocate Management Supported
Campaign Management Supported
Communication Management Supported
Community Management Not Supported
Gamification Not Supported
Referral Tracking Not Supported
Reporting/Analytics Supported
Rewards Program Not Supported
Social Engagement Not Supported

Customer Communications Management Features

Batch Communications Supported
Chat / Messaging Supported
Content Management Supported
Email Distribution Supported
Interactive Content Not Supported
Multi-Channel Communications Supported
On-Demand Communications Supported
Personalization Supported
Print Management Not Supported
Template Management Supported
Video Content Not Supported

Customer Feedback Features

Alerts / Notifications Supported
Behavior Analytics Not Supported
Bug Reports Not Supported
Community Feedback Tools Not Supported
Live Chat Not Supported
Negative Feedback Management Supported
Net Promoter Score (NPS) Not Supported
Screenshot / Screen Capture Not Supported
Surveys Not Supported
User Testing Tools Not Supported
Video Feedback Not Supported
Visual Feedback Tools Not Supported
Voice of the Customer (VoC) Not Supported
Website Feedback Not Supported

Email Marketing Features

A/B Testing Not Supported
Artificial Intelligence Not Supported
Auto-Responders Not Supported
CAN SPAM Compliance Not Supported
Customer Surveys Supported
Drip Campaigns Supported
Dynamic Content Not Supported
Event Triggered Email Not Supported
Image Library Supported
Landing Pages/Web Forms Not Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Supported

Healthcare CRM Features

Audience Targeting Supported
Campaign Management Supported
Marketing Automation Supported
Medical History Records Supported
Patient Communications Supported
Patient Management Supported
Physician Management Not Supported
Predictive Analytics Supported

IVR Features

Call Center Not Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Not Supported
Phone Key Input Not Supported
Survey Management Not Supported
Text to Speech Not Supported
Voice Customization Not Supported
Voice Mail Supported

Internal Communications Features

App Integration Supported
Blogs Not Supported
Chat/Messaging Supported
Email Management Not Supported
Employee Directory Not Supported
Event Calendar Not Supported
Newsletter Management Not Supported
Photo Gallery Not Supported
Social Sharing Not Supported
Survey Management Not Supported
Telephony Not Supported
Video Chat Not Supported
Voice Chat Not Supported

Lead Management Features

Activity Tracking Not Supported
Campaign Management Supported
Lead Capture Not Supported
Lead Distribution Not Supported
Lead Nurturing Not Supported
Lead Scoring Not Supported
Lead Segmentation Not Supported
Pipeline Management Not Supported
Prospecting Tools Not Supported
Source Tracking Not Supported

Local Marketing Features

Advertising Management Not Supported
CRM Supported
Email Marketing Supported
Feedback Management Not Supported
Live Chat Not Supported
NAP Management (Name/Address/Phone) Not Supported
Online Listings Management Not Supported
PR Management Not Supported
Reporting / Analytics Not Supported
Review Management Supported
SEO Management Not Supported
Social Media Management Not Supported
Store Locator Not Supported
Website Management Not Supported

Loyalty Management Features

CRM Supported
Customer Activity Tracking Supported
Discount Management Not Supported
Gift Card System Not Supported
Loyalty Card System Not Supported
Member Portal Not Supported
Membership Management Not Supported
No-Card Loyalty System Not Supported
Referral Tracking Not Supported
Rewards Management Not Supported
White Label Not Supported

Payment Processing Features

ACH Check Transactions Not Supported
Bitcoin Compatible Not Supported
Debit Card Support Supported
Gift Card Management Not Supported
Mobile Payments Supported
Online Payments Supported
POS Transactions Not Supported
Receipt Printing Not Supported
Recurring Billing Supported
Signature Capture Not Supported

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Not Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Not Supported
Social Sharing Supported
White Label Not Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Not Supported
Mobile Keywords Not Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Not Supported
Text-to-Win Not Supported

Team Communication Features

Activity / News Feed Not Supported
Audio Calls Supported
Calendar Management Not Supported
Chat / Messaging Supported
Discussion Threads Supported
File Sharing Not Supported
Mobile Access Supported
Push Notifications Supported
Search Not Supported
Surveys & Feedback Not Supported
Task Management Supported
Video Conferencing Not Supported

Telephony Features

Auto-Dialer Supported
Call Center Management Not Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Not Supported
Outbound Reporting Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Supported
VoIP Supported

Unified Communications Features

Audio / Video Conferencing Supported
Calendar Management Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Not Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Supported

Integrations

Nextech Supported
4D EMR Not Supported
AVImark Not Supported
AccuMed EHR Supported
AdvancedMD Supported
Advantage SMART Practice Not Supported
Azalea EHR Supported
Cloud9 Not Supported
Curve Hero Not Supported
Dentrix Enterprise Not Supported
EagleSoft Not Supported
Liine Not Supported
Lytec Supported
MOSAIQ Plaza Supported
MacPractice MD Not Supported
Mindbody Not Supported
ModMed Supported
NextGen Healthcare EHR Supported
Uprise Not Supported
eClinicalWorks Supported
Show More Integrations
View All 13 Integrations

Integrations

Nextech Supported
4D EMR Supported
AVImark Supported
AccuMed EHR Not Supported
AdvancedMD Not Supported
Advantage SMART Practice Supported
Azalea EHR Not Supported
Cloud9 Supported
Curve Hero Supported
Dentrix Enterprise Supported
EagleSoft Supported
Liine Supported
Lytec Not Supported
MOSAIQ Plaza Not Supported
MacPractice MD Supported
Mindbody Supported
ModMed Not Supported
NextGen Healthcare EHR Not Supported
Uprise Supported
eClinicalWorks Not Supported
Show More Integrations
View All 29 Integrations
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