Talisma KnowledgebaseTalisma
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About
Share knowledge, onboard developers faster, and standardize your docs with a developer-friendly documentation platform. Developer documentation should live and change with your code. Not in a separate knowledge base outside the developer workflow. Reap the rewards of a well documented codebase. It's already written down. Getting new developers up to speed easier than ever. No more virtual taps on the shoulder to ask how things work. With all projects documented in Doctave, developers move around your codebase effortlessly. Institutional knowledge gets written down and out of developers heads, making sure you don't lose valuable information. All your projects can be documented in Doctave using tools that integrate with the rest of your development workflow. Doctave is lightweight and easily integrates with your existing CI/CD pipeline to make sure your docs stay up to date.
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About
Talisma Knowledgebase empowers your customer service staff by providing instant access to critical knowledge at the heart of your operations, reducing operational costs and improving business efficiency and growth. With Talisma Knowledgebase, service and support groups can continually capture, create, and refine knowledge solutions as part of their daily workflow. As solutions are approved and published to the knowledgebase, they become immediately available for shared use across functional areas and multiple channels, including phone, email, chat, and the Web. Users can easily tailor content delivery to different audiences using content rules and branded knowledge article templates. Easily track and report on knowledge articles accessed, categories of knowledge used, questions asked that did not result in a correct answer, customer satisfaction levels, and much more. In addition, detailed information about each knowledgebase visitor’s query is logged in the contact record.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Developers and companies looking for a solution to create, develop, deploy, and manage documentation
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Audience
Organizations of all sizes searching for a solution to get instant access to critical knowledge
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$59 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationDoctave
Founded: 2020
United States
www.doctave.com
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Company InformationTalisma
Founded: 1999
United States
www.talisma.com/products/knowledge-base-software/
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Categories |
Categories |
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Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
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Integrations
GitHub
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