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About

Docsie is an award-winning digital documentation and knowledge management platform based in Ontario, Canada. You can access Docsie through a SaaS web application to create & edit documentation from any location. Then, you can publish content to a dynamic knowledge portal that users can access whenever they need information! Docsie offers powerful business-grade features to write & manage product documentation: - Docsie Pilot onboarding - Custom portal design & optional training for paid plans - Internal & external portal for employees & end-users - Workspaces - Knowledge base analytics & user feedback collection - Free custom domain - Markdown import & export - WYSIWYG Editor - iFrame embed - SwaggerAPI import - Snippet, fragment, document & topic templates - Help center & in-app help interface - Guided tour builder - Version & language management - Webhooks - AI translation & content generation - Project management - RBAC/JWT/SSO for security

About

RWS is the global leader in content management and translation technology and services — more than 80 of the top 100 global companies work with us. Tridion Docs is our DITA-based Component Content Management System (CCMS). It allows you to optimize and automate complex content processes at scale and with confidence. You can author, review, localize, manage and deliver information using structured content and AI to create technical documentation, policies, procedures and other types of critical and regulatory content. Tridion Docs also enables easy information discovery and automated delivery of the right information to the right recipient using AI-driven recommendations, so employees, business partners and customers gain easy access to the information they need in the moment. Outperforming the competition Independent analyst firm, Ars Logica, scrutinised Tridion Docs’ performance and found it outperformed the competition in 8 of 11 categories.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses that want to create, edit, and publish dynamic documentation in a knowledge base to educate their employees and end-users

Audience

Technical Writers, Information Architects, Content Strategists, Documentation Leads

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$39 per month (annual)
Forever Free Startup - $0
Startup Plus - $39 USD per month (billed annually) OR $49 USD per month(billed monthly)
Small Team - $79 per month (billed annually) OR $99 per month (billed monthly)
Business - $249 per month (billed annually) OR $315 per month (billed monthly)
Organization - custom pricing based on requirements
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

Docsie
Founded: 2018
Canada
www.docsie.io

Company Information

RWS
Founded: 1958
United Kingdom
www.rws.com/content-management/tridion/docs/

Alternatives

Alternatives

MadCap IXIA CCMS

MadCap IXIA CCMS

MadCap Software
Archbee

Archbee

AiurLabs
Bit.ai

Bit.ai

Bit Tech Labs
DocFlow

DocFlow

Obiyen
Shelf

Shelf

Shelf.io
Xpublisher

Xpublisher

Fabasoft Xpublisher

Categories

Categories

Enterprise Content Management (ECM) Features

Archiving & Retention Supported
Collaboration Tools Supported
Content Lifecycle Management Not Supported
Digital Asset Management Not Supported
Document Management Supported
Electronic Signature Not Supported
Information Governance Supported
Mobile Access Supported
Search Supported
Version Control Supported
Workflow Management Supported

Software Documentation Features

Access Roles / User Permissions Supported
Automatic Documentation Generation Supported
Collaboration Tools Supported
Docs Web Hosting Not Supported
Feedback Capture Supported
Markdown Support Supported
Multiple Formats Support Supported
Multiple Versions Support Supported
reStructured Text Support Not Supported
Version Control Supported
Webhooks Supported
WYSIWIG Editor Supported

Document Generation Features

Batch Processing Not Supported
Collaboration Supported
Digital Signature Not Supported
Interaction Tracking Supported
Multiple Output Formats Supported
Templates Supported

Knowledge Management Features

Artificial Intelligence (AI) Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Not Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Enterprise Content Management (ECM) Features

Archiving & Retention Not Supported
Collaboration Tools Supported
Content Lifecycle Management Not Supported
Digital Asset Management Not Supported
Document Management Not Supported
Electronic Signature Not Supported
Information Governance Not Supported
Mobile Access Not Supported
Search Not Supported
Version Control Supported
Workflow Management Supported

Digital Asset Management Features

Asset Categorization Supported
Asset Library Supported
Asset Sharing Not Supported
Brand Control Not Supported
Customizable Branding Supported
File Conversion Not Supported
Metadata Management Supported
Mobile App Not Supported
Reporting/Analytics Supported
Search Within Document Supported
Search/Filter Supported
Version Control Supported
Watermarking Not Supported
Workflow Management Supported

Document Collaboration Features

Access Control / Permissions Supported
Autosave Supported
Chat / Messaging Not Supported
Cloud Storage Not Supported
Comments / Annotations Not Supported
Edit / Change Tracking Supported
Electronic Signature Not Supported
Multiple File Formats Supported
Pre-made Templates Not Supported
Search Supported
User Tagging Supported
Version Control Supported
Workflow / Approval Process Supported

Help Authoring Tools Features

Collaboration Tools Supported
Content Library Supported
Drag & Drop Editing Not Supported
Image Library Not Supported
Import HTML / Word Not Supported
Multi-Format Output Not Supported
Offline Editing Not Supported
Preview Output Not Supported
Screenshot Tool Not Supported
Search Not Supported
Templates Not Supported
Text Editor / Word Processor Supported
Translation Tools Supported
Version Control Supported

Integrations

Airtable Supported
Bitbucket Supported
CodePen Supported
CodeSandbox Supported
Figma Supported
Files by Google Supported
GitHub Supported
GitHub Gist Supported
GitLab Supported
Google Maps Supported
JSFiddle Supported
Jotform Supported
Loom Supported
Microsoft Word Supported
Okta Supported
Swagger Supported
Tridion Sites Not Supported
Zapier Supported
iorad Supported

Integrations

Airtable Not Supported
Bitbucket Not Supported
CodePen Not Supported
CodeSandbox Not Supported
Figma Not Supported
Files by Google Not Supported
GitHub Not Supported
GitHub Gist Not Supported
GitLab Not Supported
Google Maps Not Supported
JSFiddle Not Supported
Jotform Not Supported
Loom Not Supported
Microsoft Word Not Supported
Okta Not Supported
Swagger Not Supported
Tridion Sites Supported
Zapier Not Supported
iorad Not Supported
Claim Docsie and update features and information
Claim Docsie and update features and information
Claim Tridion Docs and update features and information
Claim Tridion Docs and update features and information