Audience
Technical Writers, Information Architects, Content Strategists, Documentation Leads
About Tridion Docs
RWS is the global leader in content management and translation technology and services — more than 80 of the top 100 global companies work with us.
Tridion Docs is our DITA-based Component Content Management System (CCMS). It allows you to optimize and automate complex content processes at scale and with confidence. You can author, review, localize, manage and deliver information using structured content and AI to create technical documentation, policies, procedures and other types of critical and regulatory content.
Tridion Docs also enables easy information discovery and automated delivery of the right information to the right recipient using AI-driven recommendations, so employees, business partners and customers gain easy access to the information they need in the moment.
Outperforming the competition
Independent analyst firm, Ars Logica, scrutinised Tridion Docs’ performance and found it outperformed the competition in 8 of 11 categories.
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Use Cases
Knowledge Base for Customers and Teams:
Offer a seamless self-service experience with AI search, auto-tagging, and analytics to boost productivity and reduce support queries.
IT Documentation (Including API Docs)
Simplify technical documentation with markdown support, version control, and API-friendly features like code embedding and AI-driven insights.
Standard Operating Procedures (SOPs)
Maintain consistent workflows with centralized SOPs, AI content suggestions, and easy updates for team alignment.
User Manuals
Deliver user-friendly manuals with customization, localization, and AI tools for faster, polished content.
Learn more
Integrations
Company Information
RWS
Founded: 1958
United Kingdom
www.rws.com/content-management/tridion/docs/
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
On-Premises
Training
Documentation
Webinars
Videos
Support
Phone Support
Online
Tridion Docs Frequently Asked Questions
Tridion Docs Product Features
Digital Asset Management
Asset Categorization
Supported
Asset Library
Supported
Customizable Branding
Supported
Metadata Management
Supported
Reporting/Analytics
Supported
Search Within Document
Supported
Search/Filter
Supported
Version Control
Supported
Workflow Management
Supported
Asset Sharing
Not Supported
Brand Control
Not Supported
File Conversion
Not Supported
Mobile App
Not Supported
Watermarking
Not Supported
Document Collaboration
Access Control / Permissions
Supported
Autosave
Supported
Edit / Change Tracking
Supported
Multiple File Formats
Supported
Search
Supported
User Tagging
Supported
Version Control
Supported
Workflow / Approval Process
Supported
Chat / Messaging
Not Supported
Cloud Storage
Not Supported
Comments / Annotations
Not Supported
Electronic Signature
Not Supported
Pre-made Templates
Not Supported
Enterprise Content Management (ECM)
Collaboration Tools
Supported
Version Control
Supported
Workflow Management
Supported
Archiving & Retention
Not Supported
Content Lifecycle Management
Not Supported
Digital Asset Management
Not Supported
Document Management
Not Supported
Electronic Signature
Not Supported
Information Governance
Not Supported
Mobile Access
Not Supported
Search
Not Supported
Help Authoring Tools
Collaboration Tools
Supported
Content Library
Supported
Text Editor / Word Processor
Supported
Translation Tools
Supported
Version Control
Supported
Drag & Drop Editing
Not Supported
Image Library
Not Supported
Import HTML / Word
Not Supported
Multi-Format Output
Not Supported
Offline Editing
Not Supported
Preview Output
Not Supported
Screenshot Tool
Not Supported
Search
Not Supported
Templates
Not Supported
