Docket

Docket

Docket Inc.
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About

Autonomous AI that engages website visitors with real-time, human-like conversations, converting 15% more traffic into pipeline for marketing; while also increasing seller productivity by enabling sales and pre-sales teams to instantly find answers, retrieve files, and resolve queries. Docket is the leading agentic AI platform that improves pipeline generation and seller efficiency for marketing and sales teams. Docket unifies, cleans, and learns from your organization’s GTM data with its proprietary Sales Knowledge Lake™, and activates this with powerful, pre-built AI agents. Docket’s Marketing Agent engages website visitors through human-like conversations, responds to their nuanced questions about your solution with expert-grade answers, performs discovery by asking qualifying questions, and converts them into leads, pipeline, and customers.

About

Message your customers, they'll love you for it. Monitor and chat with the visitors on your website, respond to support tickets and create a help center to empower customers to help themselves – all 100% Free. Because you need a free and easy way to communicate with your customers. Your customers have questions before they buy, by being where they are, when they need you, it gives them the confidence they need to choose you over the competition, every time. With customer data siloed across so many tools, it’s hard to get a top-down view of the customer journey. Not anymore. You now have one place, for all of your customer interactions. Easily identify FAQs and capture help center searches to create articles and shortcuts so that agents can respond faster, and customers can get help without having to make contact. Add a small javascript snippet to your site, it takes 30 seconds to get started. See which pages your visitors are on in real time, and what they are searching.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Marketing Leaders, DemandGen Teams, Digital Marketing Teams, and Growth Leaders

Audience

Organizations and companies that want a free live chat solution for their website, so that they can communicate with customers in real-time

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Reviews/Ratings

Overall 4.2 / 5
ease 4.2 / 5
features 4.0 / 5
design 4.5 / 5
support 4.5 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Docket Inc.
Founded: 2023
United States
www.docket.io

Company Information

tawk.to
Founded: 2012
United Kingdom
www.tawk.to

Alternatives

Drift

Drift

Salesloft

Alternatives

Qualified

Qualified

Qualified.com
Lime Connect

Lime Connect

Lime Connect (formerly Userlike)

Categories

Categories

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Integrations

Bookinglayer
Clear Ring
Facebook Messenger
Gong
HubSpot Customer Platform
InsertChat
Intercom
Invoiless
Microsoft SharePoint
Platoo
Quickwork
RubberDuck
SITE123
Seismic
Shopify
Slack
Squarespace
VEVS Boat Rental Software
Weebly
Wufoo

Integrations

Bookinglayer
Clear Ring
Facebook Messenger
Gong
HubSpot Customer Platform
InsertChat
Intercom
Invoiless
Microsoft SharePoint
Platoo
Quickwork
RubberDuck
SITE123
Seismic
Shopify
Slack
Squarespace
VEVS Boat Rental Software
Weebly
Wufoo
Claim tawk.to and update features and information
Claim tawk.to and update features and information