Distant Desktop

Distant Desktop

Distant Desktop Software
FactoryTalk Remote Access

FactoryTalk Remote Access

Rockwell Automation
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About

The free remote desktop software for business and personal use. With Distant Desktop you can access and manage computers from anywhere in the world. No installation or registration required. Everything is extremely simple: download the application to your computer and to the computer you intend to control. Write down your unique ID and password and use this data to establish a remote desktop connection. While working you can send and receive the text messages from your remote partner. Just write to integrated chat window. Use a microphone and speakers, or a headset for voice communication. The Demonstration mode is another way to use our remote desktop software. In this mode you allow remote access to your desktop, but the ability to control your PC is disabled. The users are allowed to see your actions, talk to you, or send messages to chat. This mode is ideal for distance education, training or presenting your digital products.

About

Imagine being able to respond to customer needs faster and rapidly resolve production issues. With the FactoryTalk® Remote Access™ solution, you don’t have to travel to manage, configure, and initiate secure connections to customer’s equipment. Discover a faster way to deliver great support, from anywhere. Remotely access and support customer equipment in a moment’s notice! When customers call, you can get connected quickly – no matter where you are. With remote access, you don’t need costly travel time and expenses to help. Customers will appreciate this – and so will your bank account. When you can service customer equipment on-demand, you’re poised to fast-track fixes, reduce downtime and maximize productivity. Protecting your work is serious business. From multi-factor authentication and encrypted protocols to local access control and more, you can make security a priority.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations interested in accessing and managing remote computers from anywhere in the world.

Audience

Factories and manufacturers that need a solution that allows them to securely connect to customer equipment

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.4 / 5
ease 4.9 / 5
features 3.6 / 5
design 4.5 / 5
support 4.1 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Lightweight and portable. All options and functions are packed into the simple and easy interface. Good and stable connection.
  • Just get the free version. Free is great, cause customer service sucks. They claim to contact you within 24 hrs, but they don’t.
  • DD is perfectly designed, so even a child could use it. Also I like the support. These guys helped my a lot when I had some problems.
  • It's free - this is the main advantage of this software. Second advantage is simplicity and ease of use.
  • Personally I like the interface. It is very convenient for me. All controls are available on the title bar, the options can be adjusted right from the main menu. Everything is clear and easy to understand.

Cons

  • Strange warning on the connection window saying that upnp is not enabled. I contacted vendor and was told to ignore this warning.
  • Customer service sucks. They claim to contact you within 24 hrs, but they don’t.
  • You can't change the output directory for the transferred files.
  • Sometimes the signal is interrupted, and I have no mind why it's happening.
  • The signal speed could be higher. Sometimes there is a gap of 2-3 seconds.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Distant Desktop Software
United States
www.distantdesktop.com

Company Information

Rockwell Automation
Founded: 1903
United States
www.rockwellautomation.com/en-us/products/software/factorytalk/remote-access.html

Alternatives

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FactoryTalk Linx

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Categories

Categories

Integrations

No info available.

Integrations

No info available.
Claim Distant Desktop and update features and information
Claim Distant Desktop and update features and information
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Claim FactoryTalk Remote Access and update features and information