Field Promax

Field Promax

5.0 out of 5 stars
Dispatch Hawk Field Promax

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Dispatch Hawk:

About

Dispatch Hawk is the streamlined field service management platform built for small trade businesses that want enterprise-level organization without enterprise-level complexity. Designed for electricians, plumbers, HVAC techs, landscapers, cleaners, handyman, general contractors and dozens of trades, Dispatch Hawk helps you quote jobs, schedule technicians, track materials and labor, and get paid—without the bloat of ServiceTitan, Jobber, or other heavy, expensive systems. With intuitive tools, clean workflows, and pricing that makes sense for small teams, Dispatch Hawk gives you precision on every job. Create fast, professional quotes, turn them into jobs with a click, track real job costs, manage materials, stay on top of scheduling, and send accurate invoices—everything you need to run your business smoothly. Whether you're a one-person operation or a growing team, Dispatch Hawk helps you stay organized, look professional, and keep your days running like clockwork.
Field Promax:

About

Field Promax can help you streamline and standardize your workflow, manage your team of technicians, quickly communicate with your customers, process work orders digitally, and grow your business. Go paperless, manage your work from anywhere, and reap desired gains from every project! Work order management is much simpler with our prompt scheduling functionalities through which you can create and dispatch work orders, auto-generate work orders for recurring work and directly convert service requests to work orders. Field Promax works across systems and devices. With this ability to be on-the-go, technicians can update the progress of work from the field and supervisors can track the movement of technicians in real time. Time is money and we can help you monetize all your resources-the work of every technician, hours saved by going paperless and quick conversion of an order into a payment.
Dispatch Hawk:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported
Field Promax:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Dispatch Hawk:

Audience

Trade businesses
Field Promax:

Audience

Field service companies seeking a customizable electronic job sheet systems for their teams
Dispatch Hawk:

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported
Field Promax:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Dispatch Hawk:

API

Offers API Not Supported
Field Promax:

API

Offers API Not Supported
Dispatch Hawk:

Screenshots and Videos

No images available
Field Promax:

Screenshots and Videos

Dispatch Hawk:

Pricing

$15.99/month
Free Version Not Supported
Free Trial Supported
Field Promax:

Pricing

$29 per month
Free Version Not Supported
Free Trial Supported
Dispatch Hawk:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Field Promax:

Reviews/Ratings

Overall 5.0 / 5
ease 4.6 / 5
features 4.8 / 5
design 4.8 / 5
support 5.0 / 5
Field Promax:

Pros & Cons from Real Users

Pros

  • Field Promax works well as a field service management software for handling daily operations. Scheduling, dispatching, and job tracking are fairly easy to manage, and it helps keep everything organized without relying on paperwork. Technicians can update job status and create invoices from the field, which saves time and improves communication between the office and field team.
  • Field Promax makes it easier to manage scheduling, dispatching, and invoicing from one place without needing multiple tools. The interface is fairly straightforward after initial use, and it helps keep communication clear between office staff and technicians in the field. It saves time on manual tracking and reduces missed updates.
  • Field Promax makes work order management really easy to handle. I liked how everything is organized in one place, from scheduling to invoicing. The interface is simple, so even new users can understand it quickly. It helped save time and reduced manual work a lot.
  • What I like most about Field Promax is how it brings everything into one system. Scheduling, dispatching, invoicing, and customer tracking are all easy to manage without switching between tools. The mobile app works well for our technicians to update job details and collect signatures on-site. The QuickBooks integration is also a big plus for handling billing.
  • I’ve been on Field Promax for around 2 years now. It honestly helped me move away from writing everything down and constantly calling my guys for updates. I can assign jobs, check progress, and send invoices without much hassle. My crew didn’t take long to get used to it, which was a big relief.

Cons

  • The interface feels a bit outdated, and it can take some time to get used to all the features. There are moments where the system lags slightly, especially when handling multiple jobs, and some workflows could be more intuitive.
  • The mobile app performance can sometimes lag during peak usage, which affects technicians on-site. Reporting features are somewhat limited if you're looking for deeper business insights, and the initial setup takes some time to configure properly for specific workflows.
  • Sometimes the mobile app feels a bit slow, and a few features take time to load. Also, initial setup needs some patience.
  • The interface could be more modern, and it takes some time to get fully comfortable with all the features. Occasionally, it feels a bit slow when managing multiple jobs at once.
  • There’s a bit of a learning curve with some features, and I’d like to see more flexibility in reports over time.
Dispatch Hawk:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Field Promax:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Dispatch Hawk:

Company Information

Dispatch Hawk
Founded: 2025
United States
dispatchhawk.com
Field Promax:

Company Information

Field Promax
Founded: 2014
United States
fieldpromax.com
Dispatch Hawk:

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Dispatch Hawk:

Categories

Carpet Cleaning Supported
Cleaning Services Supported
Garage Door Supported
HVAC Supported
Lawn Care Supported
Pest Control Supported
Plumbing Supported
Pool Service Supported
Roofing Supported
Field Promax:

Categories

Appliance Repair Supported
Carpet Cleaning Supported
Cleaning Services Supported
HVAC Supported
Paving and Asphalt Supported
Plumbing Supported
Service Dispatch Supported
Snow Removal Supported
Work Order Supported
Field Promax:

Cleaning Services Features

Billing & Invoicing Supported
Client Management Not Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Mobile Access Supported
Payroll Management Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Maintenance Scheduling Not Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Not Supported
Technician Management Supported
Work Order Management Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Maintenance Management Features

Asset Tracking Not Supported
Billing & Invoicing Supported
Calibration Management Not Supported
Dispatch Management Supported
Inventory Control Not Supported
Inventory Management Supported
Key & Lock Management Not Supported
Mobile Access Supported
Planning Calendar Supported
Predictive Maintenance Supported
Preventive Maintenance Not Supported
Purchasing Not Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Not Supported
Contract Management Supported
Customer Database Supported
Inventory Control Not Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Not Supported
Scheduling Supported
Self Service Portal Not Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Work Order Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Preventive Maintenance Not Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Not Supported
Scheduling Supported
Task Management Not Supported
Dispatch Hawk:

Integrations

AnswerForce Not Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
Field Promax:

Integrations

AnswerForce Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Dispatch Hawk:
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Field Promax:
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