Dispatch Direct vs. TSM Comparison


Dispatch Direct	TSM The Service Manager	+	+
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About Dispatch Direct provides the tools your company needs to fully and efficiently manage your Field Service operations, including scheduling, planned maintenance contracts, customer equipment, proposals, invoicing and more. The high degree of configuration options and availability of further customization allows for a system tailored to your organizations unique needs and requirements. Operational Information can be easily shared across your organization. Customized data grids and reports allow for quick and easy analysis of your companies operations.	About TSM Evolution is our Cloud-based operations and field service management solution fully hosted within the Australian based Amazon Web Service (AWS) Environment. This includes current best in class security and backup protocols. TSM Evolution is a comprehensive yet fully configurable business management solution, providing the required flexibility to properly manage your field service operational workflow requirements. Access your data anywhere, anytime to manage your business effectively.
Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Organizations searching for an advanced Service Dispatch solution	Audience HVAC, Telecommunications, Utilities, Warehousing, Machinery, Industrial Automation, Facilities Services, Construction, Air-Conditioning
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $4,995 one-time payment Free Version Not Supported Free Trial Not Supported	Pricing $45 per user/month Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Dispatch Direct Founded: 1998 United States www.dispatchdirect.com	Company Information The Service Manager Australia www.theservicemanager.com
Alternatives Wello Solutions	Alternatives IFS
Smart Service My Service Depot	M-LINX MCC
Simpro	Plexxis Software
Davisware GlobalEdge Davisware	AUTOSOL
Jobi View All	TasQ Field Service Management TasQ View All
Categories Field Service Management Supported HVAC Supported Service Dispatch Supported Tradesman Job Management Supported	Categories Field Service Management Supported Industrial Automation Supported Tradesman Job Management Supported
Field Service Management Features Billing & Invoicing Supported Contact Database Supported Contract Management Not Supported Customer Database Supported Dispatch Management Supported Electronic Signature Not Supported Inventory Management Supported Mobile Access Not Supported Payment Collection in the Field Supported Quotes / Estimates Not Supported Routing Not Supported Scheduling Supported Service History Tracking Supported Time Clock Supported Work Order Management Supported Show More Features HVAC Features Billing & Invoicing Not Supported Customer Database Supported Dispatch Management Supported Inventory Control Supported Job Management Supported Maintenance Scheduling Supported Mobile Access Not Supported Quotes / Estimates Supported Routing Not Supported Scheduling Supported Service History Tracking Not Supported Technician Management Not Supported Work Order Management Not Supported Service Dispatch Features Billing & Invoicing Supported Call Center Management Supported Contract Management Not Supported Customer Database Supported Inventory Control Supported Job Management Supported Job Tracking Supported Mobile Access Not Supported Routing Not Supported Scheduling Supported Self Service Portal Not Supported Service History Tracking Supported Technician Management Not Supported Work Order Management Supported	Field Service Management Features Billing & Invoicing Supported Contact Database Supported Contract Management Supported Customer Database Supported Dispatch Management Supported Electronic Signature Supported Inventory Management Supported Mobile Access Supported Payment Collection in the Field Not Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Time Clock Supported Work Order Management Supported
Integrations Asset Vision Not Supported MYOB AccountRight Not Supported MYOB Acumatica Not Supported MYOB Exo Not Supported Oracle APEX Not Supported Oracle Aconex Not Supported Oracle Advanced Security Not Supported Oracle Analytics Cloud Not Supported Pronto Not Supported QuickBooks Accountants Not Supported QuickBooks Commerce Not Supported QuickBooks Desktop Premier Not Supported QuickBooks Desktop Pro Not Supported QuickBooks Online Not Supported Reckon One Not Supported Urbanise Facilities Not Supported Show More Integrations	Integrations Asset Vision Supported MYOB AccountRight Supported MYOB Acumatica Supported MYOB Exo Supported Oracle APEX Supported Oracle Aconex Supported Oracle Advanced Security Supported Oracle Analytics Cloud Supported Pronto Supported QuickBooks Accountants Supported QuickBooks Commerce Supported QuickBooks Desktop Premier Supported QuickBooks Desktop Pro Supported QuickBooks Online Supported Reckon One Supported Urbanise Facilities Supported Show More Integrations View All 30 Integrations
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