Dispatch Direct ServiceTrade

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Dispatch Direct:

About

Dispatch Direct provides the tools your company needs to fully and efficiently manage your Field Service operations, including scheduling, planned maintenance contracts, customer equipment, proposals, invoicing and more. The high degree of configuration options and availability of further customization allows for a system tailored to your organizations unique needs and requirements. Operational Information can be easily shared across your organization. Customized data grids and reports allow for quick and easy analysis of your companies operations.
ServiceTrade:

About

Manage work orders, schedule technicians, and dispatch trucks quickly with ServiceTrade, a mobile and web-based field service management software. Built for commercial and industrial service contractors, ServiceTrade combines industry-leading customer engagement and field service management tools in one platform. This helps companies to streamline operations, improve technician and staff productivity, and enhance the customer experience.
Dispatch Direct:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
ServiceTrade:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Dispatch Direct:

Audience

Organizations searching for an advanced Service Dispatch solution
ServiceTrade:

Audience

Commercial service contractors in various industries, including fire protection, mechanical, HVACR, pressure washing, air duct, kitchen exhaust cleaning, food equipment, door and medical
Dispatch Direct:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
ServiceTrade:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Dispatch Direct:

API

Offers API Not Supported
ServiceTrade:

API

Offers API Not Supported
Dispatch Direct:

Screenshots and Videos

ServiceTrade:

Screenshots and Videos

Dispatch Direct:

Pricing

$4,995 one-time payment
Free Version Not Supported
Free Trial Not Supported
ServiceTrade:

Pricing

$59.00/month/user
Self Starter - $0
Select - $59
Premium - $99
Enterprise - $139
Free Version Supported
Free Trial Supported
Dispatch Direct:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
ServiceTrade:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Dispatch Direct:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
ServiceTrade:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Dispatch Direct:

Company Information

Dispatch Direct
Founded: 1998
United States
www.dispatchdirect.com
ServiceTrade:

Company Information

ServiceTrade
Founded: 2013
United States
www.servicetrade.com
Dispatch Direct:

Alternatives

ServiceTrade:

Alternatives

BuildOps

BuildOps

4.9 out of 5 stars
Dispatch Direct:
Smart Service

Smart Service

My Service Depot
ServiceTrade:
Ai Field Management

Ai Field Management

AI FIELD MANAGEMENT
5.0 out of 5 stars
Dispatch Direct:
ServiceTrade:
Dispatch Direct:
ServiceTrade:
Dispatch Direct:
ServiceTrade:
FieldEdge

FieldEdge

Xplor
Dispatch Direct:

Categories

ServiceTrade:

Categories

Appliance Repair Supported
Fire Inspection Supported
HVAC Supported
Inspection Supported
Service Dispatch Supported
Dispatch Direct:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Not Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Not Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Not Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Not Supported
Technician Management Not Supported
Work Order Management Not Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Not Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Not Supported
Routing Not Supported
Scheduling Supported
Self Service Portal Not Supported
Service History Tracking Supported
Technician Management Not Supported
Work Order Management Supported
ServiceTrade:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Not Supported
Contract Management Supported
Customer Database Supported
Inventory Control Not Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported
Dispatch Direct:

Integrations

AnswerForce Not Supported
COZYROC SSIS+ Suite Not Supported
Google Calendar Not Supported
PartsLedger Not Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
Sage Accounting Not Supported
Sage Intacct Not Supported
ServiceForms Not Supported
WordPress Not Supported
Zapier Not Supported
magicplan Not Supported
ServiceTrade:

Integrations

AnswerForce Supported
COZYROC SSIS+ Suite Supported
Google Calendar Supported
PartsLedger Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Sage Accounting Supported
Sage Intacct Supported
ServiceForms Supported
WordPress Supported
Zapier Supported
magicplan Supported
Dispatch Direct:
Claim Dispatch Direct and update features and information
Claim Dispatch Direct and update features and information
ServiceTrade:
Claim ServiceTrade and update features and information
Claim ServiceTrade and update features and information