Dispatch Direct vs. Pointman Comparison


Dispatch Direct	Pointman
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Dispatch Direct	Pointman
		Related Products Connecteam Connecteam is an award-winning all-in-one employee management solution for daily operations, communications, and human resource management. With Connecteam you can manage every aspect of your business on the go, no workstation needed. Easily engage and manage non-desk employees with Connecteam’s mobile-first platform that helps improve communication, enhance daily processes and increase productivity with custom checklists, forms, and reports. Schedule shifts and track accurate work hours with Connecteam’s automated GPS time clock and easily export approved timesheets to payroll. Connecteam helps you keep your employees sharp thanks to knowledge base centers and advanced training courses. Raise morale with employee recognition rewards and keep the entire company updated through the main news feed. 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Dispatch Direct: About Dispatch Direct provides the tools your company needs to fully and efficiently manage your Field Service operations, including scheduling, planned maintenance contracts, customer equipment, proposals, invoicing and more. The high degree of configuration options and availability of further customization allows for a system tailored to your organizations unique needs and requirements. Operational Information can be easily shared across your organization. Customized data grids and reports allow for quick and easy analysis of your companies operations.	Pointman: About The team over at Pointman have created a native application supported by desktops, tablets, and smartphones on iOS or Android. Virtually a 'dream come true' solution for teams that operate with inside and outside members that work together to serve customers. Back-office teams and management have a full suite dashboard which keeps field staff and customer data organized, and efficiently queued to reap maximum performance results. Field team members can utilize the mobile-friendly version to communicate, guide, and check on customer data. Owners and leaders can make better business decisions using the highly customizable automated reports that will identify improvement opportunities. A perfect 360-degree solution for the entire team.
Dispatch Direct: Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Pointman: Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Dispatch Direct: Audience Organizations searching for an advanced Service Dispatch solution	Pointman: Audience Perfect for Small to Medium and even Large organizations with field workforce that communicate consistently with back-office support
Dispatch Direct: Support Phone Support Supported 24/7 Live Support Supported Online Supported	Pointman: Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
Dispatch Direct: API Offers API Not Supported	Pointman: API Offers API Not Supported
Dispatch Direct: Screenshots and Videos View more images or videos	Pointman: Screenshots and Videos View more images or videos
Dispatch Direct: Pricing $4,995 one-time payment Free Version Not Supported Free Trial Not Supported	Pointman: Pricing $90 per user per month Up to 5 users $499 monthly fixed rate 6 to 100 users $90 per user per month Free Version Not Supported Free Trial Not Supported
Dispatch Direct: Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Pointman: Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Dispatch Direct: Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Pointman: Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Dispatch Direct: Company Information Dispatch Direct Founded: 1998 United States www.dispatchdirect.com	Pointman: Company Information Pointman Founded: 2015 United States pointman.com
Dispatch Direct: Alternatives Wello Solutions	Pointman: Alternatives Field Promax 5.0 out of 5 stars
Dispatch Direct: Smart Service My Service Depot	Pointman: Ai Field Management AI FIELD MANAGEMENT 5.0 out of 5 stars
Dispatch Direct: Simpro	Pointman: BuildOps 4.9 out of 5 stars
Dispatch Direct: Jobi	Pointman: BigChange 4.4 out of 5 stars
Dispatch Direct: FieldPulse View All	Pointman: Simpro View All
Dispatch Direct: Categories Field Service Management Supported HVAC Supported Service Dispatch Supported Tradesman Job Management Supported	Pointman: Categories Field Service Management Supported HVAC Supported Plumbing Supported Service Dispatch Supported Tradesman Job Management Supported
Dispatch Direct: Field Service Management Features Billing & Invoicing Supported Contact Database Supported Contract Management Not Supported Customer Database Supported Dispatch Management Supported Electronic Signature Not Supported Inventory Management Supported Mobile Access Not Supported Payment Collection in the Field Supported Quotes / Estimates Not Supported Routing Not Supported Scheduling Supported Service History Tracking Supported Time Clock Supported Work Order Management Supported HVAC Features Billing & Invoicing Not Supported Customer Database Supported Dispatch Management Supported Inventory Control Supported Job Management Supported Maintenance Scheduling Supported Mobile Access Not Supported Quotes / Estimates Supported Routing Not Supported Scheduling Supported Service History Tracking Not Supported Technician Management Not Supported Work Order Management Not Supported Service Dispatch Features Billing & Invoicing Supported Call Center Management Supported Contract Management Not Supported Customer Database Supported Inventory Control Supported Job Management Supported Job Tracking Supported Mobile Access Not Supported Routing Not Supported Scheduling Supported Self Service Portal Not Supported Service History Tracking Supported Technician Management Not Supported Work Order Management Supported	Pointman: Field Service Management Features Billing & Invoicing Supported Contact Database Supported Contract Management Supported Customer Database Supported Dispatch Management Supported Electronic Signature Supported Inventory Management Supported Mobile Access Supported Payment Collection in the Field Supported Quotes / Estimates Supported Routing Not Supported Scheduling Supported Service History Tracking Supported Time Clock Supported Work Order Management Supported HVAC Features Billing & Invoicing Supported Customer Database Supported Dispatch Management Supported Inventory Control Not Supported Job Management Supported Maintenance Scheduling Supported Mobile Access Supported Quotes / Estimates Supported Routing Not Supported Scheduling Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported Service Dispatch Features Billing & Invoicing Supported Call Center Management Not Supported Contract Management Supported Customer Database Supported Inventory Control Not Supported Job Management Supported Job Tracking Supported Mobile Access Supported Routing Not Supported Scheduling Supported Self Service Portal Not Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported Show More Features Plumbing Features Billing & Invoicing Supported Customer Database Supported Dispatch Management Supported Inventory Control Not Supported Job Management Supported Mobile Access Supported Quotes / Estimates Supported Routing Not Supported Scheduling Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported
Dispatch Direct: Integrations QuickBooks Online Not Supported	Pointman: Integrations QuickBooks Online Supported View All 2 Integrations
Dispatch Direct: Claim Dispatch Direct and update features and information Claim Dispatch Direct and update features and information	Pointman: Claim Pointman and update features and information Claim Pointman and update features and information