DoorPack Software

DoorPack Software

Fireline Systems
Dispatch Direct DoorPack Software

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Dispatch Direct:

About

Dispatch Direct provides the tools your company needs to fully and efficiently manage your Field Service operations, including scheduling, planned maintenance contracts, customer equipment, proposals, invoicing and more. The high degree of configuration options and availability of further customization allows for a system tailored to your organizations unique needs and requirements. Operational Information can be easily shared across your organization. Customized data grids and reports allow for quick and easy analysis of your companies operations.
DoorPack Software:

About

With the assistance of a team of door industry professionals, Fireline Systems began the development of the DoorPack Software to meet this demand for service and installation operational software. Fireline Systems is an authorized Intuit QuickBooks Silver Software Development Partner which means you can be assured of a seamless connection between the two software company’s products. Your field service software needs to provide seamless integration into your QuickBooks with your customer invoices created inside QuickBooks® to eliminate import and sync errors and duplication. No import or syn required like other service software programs that create the customer invoices inside their own software.
Dispatch Direct:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
DoorPack Software:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Dispatch Direct:

Audience

Organizations searching for an advanced Service Dispatch solution
DoorPack Software:

Audience

Anyone in need of a garage door service software
Dispatch Direct:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
DoorPack Software:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Dispatch Direct:

API

Offers API Not Supported
DoorPack Software:

API

Offers API Not Supported
Dispatch Direct:

Screenshots and Videos

DoorPack Software:

Screenshots and Videos

Dispatch Direct:

Pricing

$4,995 one-time payment
Free Version Not Supported
Free Trial Not Supported
DoorPack Software:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Dispatch Direct:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
DoorPack Software:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Dispatch Direct:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
DoorPack Software:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Dispatch Direct:

Company Information

Dispatch Direct
Founded: 1998
United States
www.dispatchdirect.com
DoorPack Software:

Company Information

Fireline Systems
www.firelinesystems.com
Dispatch Direct:

Alternatives

DoorPack Software:

Alternatives

QuickLike

QuickLike

QuickLike Software
Dispatch Direct:
Smart Service

Smart Service

My Service Depot
DoorPack Software:
Smart Service

Smart Service

My Service Depot
Dispatch Direct:
DoorPack Software:
The Service Program

The Service Program

Westrom Software
Dispatch Direct:
DoorPack Software:
Workforce Mobilizer

Workforce Mobilizer

Workforce Mobilizer, Inc.
Dispatch Direct:
DoorPack Software:
Dispatch Direct:

Categories

DoorPack Software:

Categories

Service Dispatch Supported
Dispatch Direct:

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Not Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Not Supported
Routing Not Supported
Scheduling Supported
Self Service Portal Not Supported
Service History Tracking Supported
Technician Management Not Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Not Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Not Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Not Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Not Supported
Technician Management Not Supported
Work Order Management Not Supported
DoorPack Software:

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Not Supported
Customer Database Supported
Inventory Control Not Supported
Job Management Not Supported
Job Tracking Not Supported
Mobile Access Supported
Routing Not Supported
Scheduling Supported
Self Service Portal Not Supported
Service History Tracking Supported
Technician Management Not Supported
Work Order Management Supported
Dispatch Direct:

Integrations

No info available.
DoorPack Software:

Integrations

No info available.
Dispatch Direct:
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DoorPack Software:
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